CLIENT ADVISOR - AMSTERDAM

Louis Vuitton; Amsterdam; On-site; EUR 26,000 - 38,000; Full time

Job summary

Louis Vuitton in Amsterdam is seeking a Client Advisor to welcome clients and deliver an exceptional luxury retail experience. You will advise on the full range of products, build long-term client relationships, and contribute to the store's overall sales and team goals.

The role emphasizes brand knowledge, professional presentation, and a passion for delivering outstanding service in a high-end environment.

Qualifications

• Experience delivering high-end client service in luxury retail.
• Excellent communication and relationship-building skills.
• Willingness to work weekends and adapt to store schedules.

Responsibilities

• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships using clienteling tools
• Drive and achieve individual and team sales targets
• Be a team-player and contribute to store objectives
• Learn and master Brand and product knowledge

Skills

Customer service oriented

English proficiency

Dutch language (preferred)

Job description

About The Job

In the role of Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

Job Responsibilities

• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different Clienteling tools, to foster Brand loyalty
• Drive and achieve individual and team objectives and be accountable for sales results
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge

Profile

• Passion for the Brand
• Professional Attitude & Team Spirit
• Responsibility & Ownership
• Strong command of English and preferably Dutch
• Availability to work on weekends

Recruitment Steps

• Following the submission of your application, you will receive the first feedback on your application via email.
• Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
• Following the video interview, there will be (minimum) two rounds of interviews either via Zoom or in person (with Store Management team and HR)

Reference LVM33651