CityHost CityHub Rotterdam

CityHub; Rotterdam; On-site; EUR 17,000 - 28,000; Part time

Benefits offered by this job

Above market salary

Young team

Fun work environment

Flexible schedule

Lunch/dinner covered

Team activities and drinks

Friend/family discount at CityHub

Job summary

CityHub Rotterdam is seeking a friendly CityHost to welcome travellers and share insider tips about the city. You will manage common areas, maintain a welcoming Hangout atmosphere, and respond to messages across channels.

The role includes light administrative tasks and occasional conversations with guests to ensure they feel at home. You will work 16 hours per week, primarily on-site in Rotterdam, with a sociable, flexible schedule suited to students or people with personal projects.

Qualifications

• Naturally sociable, extroverted and approachable.
• Enthusiastic and you like meeting new people from around the world.
• In love with Rotterdam and know the city well.
• You can't wait to share your favourite hotspots with travellers.
• Proficient in Dutch and English both written and spoken.

Responsibilities

• Welcoming travellers and sharing insider tips about the city.
• Owning common areas, setting the mood and keeping them neat and tidy.
• Answering emails and keeping in contact with travellers via all channels.
• Some administrative tasks.
• Having a chat with travellers for no reason.

Skills

Sociable

Extroverted

Dutch fluency

English fluency

Independent

Organised

Education

University thinking

Job description

We are currently looking for a dedicated CityHost CityHub Rotterdam for our Rotterdam location to take care of the hotel and travellers.

• Part-time
• Rotterdam

The Hotel of the Future

CityHub is an urban lifestyle hotel brand that is reshaping the future of city stays for a new generation of travellers. We seamlessly blend cutting-edge technology, community-focused environments, and sustainable design to redefine and curate the contemporary hotel stay in the world’s most dynamic cities.

CityHub’s luxury pod-style hotels offer guests both the privacy of their own compact, modular Hub and the use of vibrant, premium shared spaces. Through a combination of innovative technology, guests enjoy the benefits of a modern, connected stay, but also have access to friendly CityHosts who provide ‘in the know’ insider hacks and knowledge so guests can enjoy the city like a local. We have hotels in Amsterdam, Rotterdam, Copenhagen and Reykjavik.

You are the local hero

As a CityHost, you help travellers get the most out of their stay in the city. You are not just available for travellers at the hotel, but, through our app, travellers will also be able to contact you while out in the city at all times. Interaction with travellers at CityHub is personal and spontaneous. The most important thing is to make travellers feel welcome and assist them with what they may need during their stay.

Besides socialising, you also take care of CityHub during the mornings and evenings and ensure everything goes according to plan. You will independently oversee if the place is kept in order, travellers are happy and you are responsible for the atmosphere in our Hangout.

Your main tasks include:

• Welcoming travellers and sharing your insider tips about the city
• Owning common areas, setting the mood and keeping them neat and tidy
• Answering emails and keeping in contact with travellers via all of our channels
• Some administrative tasks
• Having a chat with travellers for no reason

You are:

• Naturally sociable, extroverted and approachable
• Enthusiastic and you like meeting new people from around the world
• In love with Rotterdam
• You know the city like the back of your hand and you can't wait to share your favourite hotspots with travellers
• Proficient in Dutch and English both written and spoken (any other language is a plus)
• You don’t shy off in front of a computer
• Confident, organised and independent
• University level thinking
• Available 16 hours per week during weekdays and weekends

What is in it for you?

• An above market standard salary
• A small and young team
• A fun working environment where you can meet all kinds of people
• A flexible schedule that combines well with studying or personal projects
• Lunch/dinner covered
• Fun team activities and drinks
• A discount for your friends and family that want to stay at CityHub