Charismatic Waiter — Iconic Art Deco Café Dining

Dalata Hotel Group; Amsterdam; On-site; EUR 21,000 - 29,000; Full time

Benefits offered by this job

Fresh meals during your shift

Uniform provided

50% off food & drinks in Dalata hotels

€60 employee room rate at Dalata-owned

30% Friends & Family discount on stays

One extra annual leave day per year

Job summary

Dalata Hotel Group's Clayton Hotel Amsterdam American, home to Café Americain, is seeking a personable Waiter to deliver warm, professional service from breakfast to dinner.

You’ll greet guests, take orders, upsell where appropriate, and work closely with a friendly team in a fast-paced Art Deco setting on Leidseplein. Fluency in English or Dutch is required; other languages are a plus. Previous hospitality experience is valued; progression through the Dalata Academy is available.

Qualifications

• At least 1 year of waiter or service experience.
• Fluent in English or Dutch; other languages a plus.
• Friendly, professional, and presentable; strong communication.

Responsibilities

• Know Your Menu Inside Out: Be fully familiar with menu items, ingredients, allergens, and wine list to assist guests confidently.
• Create a Welcoming Atmosphere: Greet guests warmly and maintain a tidy, inviting restaurant.
• Serve with Excellence: Take orders accurately, upsell where appropriate, and deliver flawless service.
• Communicate and Collaborate: Maintain clear communication with colleagues for smooth service.
• Handle Challenges Calmly: Resolve guest complaints professionally using property procedures.
• Go the Extra Mile: Proactively assist guests and colleagues to ensure a memorable experience.

Skills

Customer service

English or Dutch

Communication skills

Calm under pressure

Team player

Guest focus

Flexible hours

MBO+ level

Education

MBO+ level education

Job description

Dalata Hotel Group's Clayton Hotel Amsterdam American, home to Café Americain, is seeking a personable Waiter to deliver warm, professional service from breakfast to dinner.

You’ll greet guests, take orders, upsell where appropriate, and work closely with a friendly team in a fast-paced Art Deco setting on Leidseplein. Fluency in English or Dutch is required; other languages are a plus. Previous hospitality experience is valued; progression through the Dalata Academy is available.