CHANGE MANAGER

Grolsch; Enschede; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Grolsch is seeking an experienced Change Manager for Enschede, Netherlands. The role is hybrid (3 days in the office, 2 days from home) and focused on delivering and embedding a major SAP S/4HANA ERP change across markets.

The successful candidate will lead stakeholder engagement, plan adoption metrics, and collaborate with leaders to ensure readiness, leadership buy-in, and sustained benefits over a 2‑year contract.

Qualifications

• 3+ years in core Change Management or transformational change.
• University degree completed.
• Advanced verbal and written fluency in English and Dutch.
• Strong project management and organizational skills.
• Ability to handle pressure, complexity and ambiguity.
• Confident and able to lead others to deliver.

Responsibilities

• Develop stakeholder analyses and coaching for managing stakeholders.
• Perform Change Impact Assessment and analyze future ways of working.
• Define change strategy, plan and KPIs for adoption and ROI.
• Communicate messages to senior stakeholders and leaders.
• Collaborate with country leaders and BPOs on local ways of working.
• Develop learning tools and training plans to support the change.
• Measure success, track metrics and report to senior leaders.
• Create a sustainability plan and facilitate handover to BAU.

Skills

Change management

Stakeholder management

Project management

English proficiency

Dutch proficiency

Education

University degree

Job description

Position Overview & Purpose:

The experienced Change Manager will work independently to help deliver and embed change. Working with the immediate project team, team members from interconnecting projects, and closely with the business to ensure Change Management deliverables are completed, the change is adopted, leadership buy-in and business readiness - resulting in the project realizing the benefits and meeting its objectives. This is a project impacting all markets, almost all functions by implementing a new ERP system SAP S/4hana.

What you will deliver (Key Deliverables & Responsibilities):

• Develop a strong understanding of stakeholders by completing a Stakeholder Analysis and supporting team members manage stakeholders (key messages and coaching)
• Understand the change by completing a Change Impact Assessment and deeply analysing how people will be impacted by future ways of working.
• Understanding of the behavior and cultural change needed.
• Partner with business stakeholders (Leaders as country level and BPOs) to help develop understanding of local ways of working and future ways on working
• Ability to comunicate and articulate the level of change impact with senior stakeholders
• Develop a detailed change management plan, change management strategy and change adoption KPIs to ensure the change is embedded and adopted.
• Responsible to defining key messages and communication for the Project
• Ability to understand the training requirements that will support the change and develop a plan to support the needs
• Responsible to work with internal and external partners to develop learning tools to support future ways of working and competencies needed
• Ability to measure success, define metrics, share with senior leaders in the business and monitor progress
• Ability to present and communicate to senior leaders about the project
• Develop a sustainability plan to ensure we maximize the ROI
• Document lessons learnt and facilitate the handover to BAU
• Work as a change management team to build and develop change management competency in the business
• Create and manage champion network of change agents
• Drive change management activities at a local level with SMEs, superusers and champions

Experience & Qualification Requirements:

• +3years’ experience in core Change Management role/implementing transformational change
• University degree
• Advanced verbal & written proficiency in English and Dutch
• Strong project management and organizational skills
• Work well under pressure, with complexity and ambiguity
• Confident and able to lead others to deliver

Job location and work arrangements:

Location: Enschede, Netherlands

Work arrangements: Hybrid - 3 days in the office, 2 working from home

*Please note this is a 2-year fixed-term contract.