Global Business Adoption & Change Consultant (Interim) Location: 's-Hertogenbosch

Hef Associates; Netherlands; On-site; EUR 70,000 - 95,000; Full time

Job summary

Hef Associates is seeking an experienced Global Business Adoption & Change Consultant (Interim) to support the rollout of our ERP and HCM platform across approximately 20 countries. The role focuses on driving adoption through change management, training design, and standardized documentation to ensure consistent, global processes.

You will lead train-the-trainer initiatives, develop concise training content (videos and quick guides), coordinate onboarding with role-based learning paths, and

Qualifications

• 5+ years in change management, business adoption, or learning and development on international transformation programs.
• Experience with ERP and/or HCM implementations.
• Proven train-the-trainer experience.
• Strong content creation skills for concise video-based learning and user documentation.
• Excellent stakeholder management in an international environment.
• Fluent in English.

Responsibilities

• Drive change management by translating project deliverables into business impacts for diverse user groups.
• Develop and maintain a Global Business Dictionary with standardized terminology.
• Coordinate onboarding for new users, including role-based learning paths.
• Identify, assess, and support Key Users with business leads.
• Lead Train-the-Trainer by coaching Key Users to become trainers.
• Develop training materials focusing on short instructional videos and quick reference guides.
• Support key users in creating high-quality training content and ensure global consistency.
• Support communication activities and monitor business readiness during implementation.

Skills

Change management

Training & development

Content creation

Stakeholder management

Train-the-trainer

ERP familiarity

English fluency

Tools

ERP systems

Job description

Home > En > Vacatures > Global Business Adoption & Change Consultant (Interim) | Location: 's-Hertogenbosch

Global Business Adoption & Change Consultant (Interim)

Job ID: 294

Global Business Adoption & Change Consultant

We are looking for an experienced Business Adoption & Change Consultant to support the global implementation of our new ERP and HCM platform across approximately 20 countries. The role focuses on ensuring successful business adoption through change management, training, and standardized documentation.

Key responsibilities

• Drive business change management by translating project deliverables into clear business impacts for different user groups.
• Develop and maintain a Global Business Dictionary containing standardized terminology and business definitions.
• Coordinate onboarding for new users, including role-based learning paths.
• Identify, assess, and support Key Users in collaboration with business leads.
• Lead the Train-the-Trainer approach by coaching Key Users to become effective local trainers.
• Develop and maintain practical training materials, with a primary focus on:
  • Short instructional videos (3–5 minutes)
  • One-page work instructions / Quick Reference Guides
• Support key users in creating high-quality training content as needed, ensuring a consistent global approach.
• Support communication activities and monitor business readiness throughout the implementation.

Required Profile

• 5+ years of experience in change management, business adoption, or learning and development within international transformation programs.
• Experience with ERP and/or HCM implementations
• Proven experience with train-the-trainer methodologies.
• Strong content creation skills, particularly for concise video-based learning and simple user documentation.
• Excellent stakeholder management and communication skills in an international environment.
• Fluent in English.

Personal characteristics

• Pragmatic, structured, and hands-on.
• A strong coach and facilitator.
• Able to translate complex processes into simple, practical guidance.
• Comfortable working across cultures and functions.

Success Criteria

The successful candidate ensures that users understand the new ways of working, that Key Users become confident trainers, that training materials are consistent and easy to understand, and that business terminology is standardized globally, enabling a smooth adoption of our new systems landscape across all countries.