Case Manager - Social Services

Placements24; Netherlands; Hybrid; EUR 14,000 - 20,000; Full time

Benefits offered by this job

Flexible work

Remote options

Professional development

Supportive team

Community impact

Job summary

Placements24 is seeking an experienced Case Manager to support clients in Welkom within the Social Services division. You will assess needs, design care plans, and coordinate access to community resources to improve quality of life and outcomes for individuals and families.

The role emphasizes advocacy, collaboration with agencies, and maintaining confidential records. A relevant degree and proven case management experience are required to deliver client-centered care in a supportive framework.

Qualifications

• A relevant qualification in Social Work, Psychology, or a related field.
• Proven experience as a Case Manager or in a similar social services role.
• Strong understanding of welfare systems in the Free State.
• Excellent assessment, problem-solving, and decision-making skills.
• Exceptional interpersonal, communication, and advocacy abilities.
• Proficiency in client record management systems.

Responsibilities

• Conduct comprehensive needs assessments for clients, identifying social, emotional, and practical support requirements.
• Develop, implement, and monitor individualized case plans in collaboration with clients.
• Coordinate and facilitate access to housing, healthcare, education, and employment services.
• Provide ongoing support, counseling, and advocacy to clients throughout their case management journey.
• Maintain accurate and confidential client records, including progress notes and logs.
• Liaise with external agencies to ensure seamless client support.

Skills

Needs assessment

Case management

Advocacy

Interpersonal communication

Documentation

Education

Social Work/related field qualification

Job description

About the Role

Our client is seeking an experienced and empathetic Case Manager to provide essential support through their Social Services division in Welkom . This role focuses on assessing client needs, developing comprehensive care plans, and coordinating the delivery of services to individuals and families facing complex challenges. You will act as a key advocate for clients, ensuring they receive the appropriate assistance to improve their quality of life and achieve their goals. This is an impactful position for a motivated professional dedicated to making a difference in the lives of community members within the Free State , working within a supportive framework designed to facilitate client success.

Key Responsibilities

• Conduct comprehensive needs assessments for clients, identifying social, emotional, and practical support requirements.
• Develop, implement, and monitor individualized case plans in collaboration with clients.
• Coordinate and facilitate access to a range of community resources, including housing, healthcare, education, and employment services.
• Provide ongoing support, counseling, and advocacy to clients throughout their case management journey.
• Maintain accurate and confidential client records, including progress notes, service delivery logs, and outcome evaluations.
• Liaise effectively with external agencies, service providers, and government departments to ensure seamless client support.

Requirements

• A relevant qualification in Social Work, Psychology, or a related field.
• Proven experience as a Case Manager or in a similar social services role.
• Strong understanding of social welfare systems, community resources, and support networks in the Free State.
• Excellent assessment, problem-solving, and decision-making skills.
• Exceptional interpersonal, communication, and advocacy abilities.
• Proficiency in client record management systems and documentation.

Benefits

• Competitive annual salary.
• Flexible working arrangements, including remote options.
• Opportunities for professional development and continuing education.
• A supportive team environment focused on client-centered care in Welkom.
• The chance to contribute meaningfully to community well-being.