Case Manager-Dutch

Phoenix Technologies; Nederland; On-site; EUR 38,000 - 52,000; Full time

Job summary

Phoenix Technologies is seeking a Case Manager to help families navigate challenges, focusing on safety, coordination, and team development within youth services.

You will map situations, develop integrated plans under Youth Act and Wmo, and lead family network meetings while collaborating with partners to adjust plans and advance the case management team.

Qualifications

• Strong organizational, reporting, and communication skills.
• Experience with complex parenting or developmental issues is preferred.
• Knowledge of social support frameworks and collaboration.

Responsibilities

• Map out the situation with safety as a priority.
• Develop integrated plans with families, networks, and professionals.
• Arrange care and support under Youth Act and Wmo.
• Maintain overview of goal progress through regular meetings with stakeholders.
• Lead family network meetings, record agreements, and evaluate plans.
• Consult with Access Unit colleagues and partners to adjust plans as needed.
• Contribute to the development of the Case Management team.

Skills

Organizational

Reporting

Communication

Education

Higher professional education

Job description

We are seeking a Case Manager to join our team. You will help families and households navigate their challenges and create integrated support plans. This role focuses on safety, coordination, and team development.

Key Responsibilities

• Map out the situation, conducting a sharp problem analysis with safety as a priority.
• Develop and implement integrated plans with families, networks, and professionals using the 1family1plan1director method.
• Arrange necessary care and support under the Youth Act and Social Support Act (Wmo).
• Maintain an overview of goal progress through regular meetings with all stakeholders.
• Lead family network meetings, record agreements, and evaluate plans.
• Consult with Access Unit colleagues and partners to adjust plans as needed.
• Contribute to the development of the Case Management team.

Required Qualifications

• Completed higher professional education.
• Several years of relevant work experience with complex parenting, developmental issues, or adults with care-avoiding behavior.
• SKJ registration, or ability to obtain it within a short timeframe.
• Up-to-date knowledge of the Youth Act, Social Support Act (Wmo), and related laws.
• Strong organizational, reporting, and communication skills.

Nice to have

• Experience with Signs of Safety or Collaborating on Safety methods.
• Leadership experience in group settings.

Note: Dutch is required