Campaign Operations Manager

JD.COM; Rotterdam; On-site; EUR 43,769 - 59,906; Full time

Benefits offered by this job

Competitive compensation package

Performance bonuses

Health insurance

Pension contributions

Job summary

A leading e-commerce platform in Rotterdam seeks a detail-oriented Campaign Operations Manager. This role focuses on understanding local consumer behavior and coordinating marketing initiatives to enhance campaign performance. The ideal candidate has a strong analytical mindset and at least 3 years of experience in campaign operations. Competitive compensation and performance bonuses offered.

Qualifications

• Prior experience in platform operations or integrated marketing preferred.
• At least 3 years of hands-on experience in campaign or platform operations.
• Strong understanding of app and PC platform logic.

Responsibilities

• Conduct research into local users’ shopping habits and preferences.
• Support the development of platform marketing tools.
• Collaborate with product and design teams for campaign execution.

Skills

Data analysis

Campaign operations

User operations

Communication skills

Problem-solving

Education

Bachelor's degree or above

Job description

JD.COM Rotterdam, South Holland, Netherlands

Campaign Operations Manager

JD.COM Rotterdam, South Holland, Netherlands

JD.com (NASDAQ: JD; HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading global technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions.

Learn more about us: https://corporate.jd.com/

We’re looking for a detail-oriented and data-savvy Campaign Operations Manager to support the development and execution of localized marketing campaigns on JD.com’s app and PC platform. Based in Rotterdam, this role will focus on understanding local market consumer behavior, coordinating platform marketing initiatives, and working cross-functionally to improve campaign performance and category sales.

Key Responsibilities:

• Conduct in-depth research into local users’ shopping habits and preferences, identify industry and product trends, and organize marketing campaigns to boost GMV.
• Support the development and ongoing optimization of platform marketing tools aimed at increasing purchase frequency and average order value (AOV).
• Integrate brand-side marketing resources and localize campaign strategies around international holidays, seasonal events, and trending topics to engage target user groups and increase sales in priority categories.
• Collaborate with product, design, and marketing teams to deliver timely, well-executed campaigns with measurable commercial impact.
• Track key campaign metrics and performance data, using insights to refine future campaign planning and operations.

Qualifications:

• Bachelor’s degree or above. Prior experience in platform operations, integrated marketing, or user operations within the internet or e-commerce industry is preferred.
• At least 3 years of hands-on experience in campaign or platform operations, with strong understanding of standalone app and PC platform logic and proven operational methodologies.
• Strong data skills and analytical mindset; able to draw insights from data and apply them to improve campaign effectiveness.
• Good communication and collaboration skills; proactive in problem solving and open to creative experimentation and new ideas.

What We Offer:

• A unique opportunity to shape localized campaign strategies and contribute to the growth of JD.com’s European business.
• A dynamic, multicultural work environment with room to take ownership and make an impact.
• Competitive compensation package including performance bonuses, health insurance, and pension contributions.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Retail

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