C005435 Principal Technician (ICT Systems) (NS) - MON 26 Oct

Emw; Den Haag; On-site; EUR 50,000 - 70,000; Full time

Job summary

EMW, The Hague-based organisation, seeks a Principal Technician (ICT Systems) to install, maintain and repair ICT systems and provide frontline end-user support. You will troubleshoot issues, configure hardware and software, and ensure data security and system reliability across the ICT infrastructure to support daily operations.

The role requires NATO SECRET clearance, full-time on-site work in Den Haag, and the ability to collaborate with multiple departments to align technology with business

Qualifications

• NATO SECRET security clearance is required.

Responsibilities

• Install, maintain, and repair ICT systems; provide frontline end-user support.
• Configure hardware and software; manage computers and network devices.
• Troubleshoot issues; ensure data security and system reliability.
• Collaborate with departments to optimize ICT infrastructure for business operations.

Job description

Deadline Date: Monday 26 October 2026 Requirement: Principal Technician (ICT Systems) Location: The Hague, NL Full Time On-Site: Yes Time On-Site: 100% Total Scope of the request (hours): 300 Required Start Date: 3 November 2026 End Contract Date: 31 December 2026 Required Security Clearance: NATO SECRET

Duties & Role: The Principal Technician (ICT Systems) is responsible for the installation, maintenance, and repair of information and communication technology systems. He/she provide technical support to end-users and troubleshoot any issues that arise. They stay up to date with the latest technology trends and make recommendations for system improvements. They handle tasks related to configuring hardware and software, managing computers and networks devices, troubleshooting technical issues, ensuring data security and system reliability, and provide technical support to end-users. They collaborate with various departments to understand their technology needs and optimize the organization's ICT infrastructure to support business operations efficiently.

Duties and Responsibilities

• Software configuration Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment. Applies agreed standards and tools, to achieve a well-engineered result. Collaborates in reviews of work with others as appropriate.
• System software Monitors operational systems for resource usage and failure rates, to inform and facilitate system software tuning. Applies system software parameters to maximise throughput and efficiency. Installs and tests new versions of system software. Contributes to preparation of software implementation procedures with fall back contingency plans.
• Network support Carries out agreed network maintenance tasks and specified operational configuration of network components. Establish and diagnose network problems/faults using the required troubleshooting methodology and tools. Uses network management softwa