Business Analyst – Homeowner Portal & Data Flows

Roompot Vakanties; Amsterdam; Hybrid; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Trial period

Bonus scheme

27 days holiday

Flexible working hours

Work from home option

Homeworking allowance

Training and education options

Recreation pension fund

Parental leave

Travel insurance

Staff booking scheme

Job summary

Landal GreenParks seeks a Business Analyst (Home Owner) to shape and improve systems, processes and data flows for the homeowner business. You will translate needs into requirements delivered across digital and operational teams, enhancing transparency and efficiency for internal teams and property owners.

You will gather requirements for owner use bookings, settlements, HOA features and shared ownership, document processes across Maxxton, Homeowner Portal, CRM and financial platforms, and

Qualifications

• Collect and analyse business requirements related to owner use bookings, settlements, document handling, news items, shared ownership, and HOA features.
• Translate stakeholder needs into clear functional specifications, user stories, and acceptance criteria.
• Validate requirements with Owner Relations, Finance, Operations, and Digital teams.
• Map and document end-to-end processes across systems such as Maxxton, the Homeowner Portal, CRM, and financial platforms.
• Identify process gaps, risks, dependencies, and improvement opportunities.
• Maintain accurate and up-to-date documentation of business processes and functionalities.
• Collaborate closely with Owner Relations, Finance/SSC, Park Operations, Digital teams, and external vendors.
• Facilitate workshops, requirement clarification sessions, and alignment meetings.
• Ensure business requirements are properly understood and prioritised.
• Support Product Owners with backlog refinement and scope definition.
• Prepare test scenarios and participate in functional and UAT testing.
• Validate system behaviour against requirements, including owner use rules, HOA configuration, shared ownership access, and document visibility.
• Analyse data flows related to settlements, financial postings, document delivery, and owner identity.
• Support compliance with relevant regulations and internal controls.
• Contribute to data quality improvements across homeowner processes.

Responsibilities

• As a Business Analyst, you play a key role in shaping and improving systems, processes, and data flows that support Landal’s homeowner business.
• Your work translates business needs into actionable requirements delivered across digital and operational teams.
• You ensure transparency, consistency, and efficiency for internal teams and property owners.

Job description

Landal GreenParks seeks a Business Analyst (Home Owner) to shape and improve systems, processes and data flows for the homeowner business. You will translate needs into requirements delivered across digital and operational teams, enhancing transparency and efficiency for internal teams and property owners.

You will gather requirements for owner use bookings, settlements, HOA features and shared ownership, document processes across Maxxton, Homeowner Portal, CRM and financial platforms, and