Hospitality Tech Business Analyst: PMS & Multi-Park Ops
Roompot Vakanties
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Benefits offered by this job
Job summary
Roompot Vakanties in the Netherlands is seeking a Business Analyst - Hospitality to ensure technology solutions align with hospitality processes, data needs, and strategic objectives across 200+ parks.
You will translate operations into requirements, design future-state solutions with Product Owners, support Agile delivery, and drive adoption with data and testing.
Flexible hybrid work and a strong benefits package are offered; relocation or visa sponsorship are not available.
Qualifications
- 4-6 years of relevant experience as a Business Analyst.
- Bachelor's degree in Business, IT, Digital Marketing, or Information Systems.
- Proven experience with PMS/CRS technology.
- Strong understanding of digital customer journeys, booking flows, and payment integrations.
Responsibilities
- Analyse and improve hospitality processes such as reservations, check-in/out, unit allocation, housekeeping planning, maintenance coordination, and guest communication across 200+ parks.
- Translate operational needs into clear requirements, user stories, and acceptance criteria.
- Co-design future-state PMS, front office tooling, cleaning solutions, POS, and guest apps with Product Owners and vendors.
- Coordinate functional testing reflecting high-volume park scenarios.
- Analyse operational insights and drive continuous improvements across the park network.
Skills
Education
Tools
Job description
Roompot Vakanties in the Netherlands is seeking a Business Analyst - Hospitality to ensure technology solutions align with hospitality processes, data needs, and strategic objectives across 200+ parks.
You will translate operations into requirements, design future-state solutions with Product Owners, support Agile delivery, and drive adoption with data and testing.
Flexible hybrid work and a strong benefits package are offered; relocation or visa sponsorship are not available.
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