Business Analyst

Wereld Natuur Fonds (WWF-NL); Zeist; Hybrid; EUR 44,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Vegetarian lunches in canteen

Free after work drinks every other Thu

6 weeks holiday

NS Business Card

8% holiday allowance + 2.08% flexible

Home‑office day reimbursement €2.45

Job summary

WWF-NL is seeking a Business Analyst to drive digital transformation, linking business needs with technology solutions and organisational goals. You will facilitate change, engage stakeholders, and guide projects from concept to delivery while promoting responsible AI adoption within the NGO.

You collaborate with diverse teams across WWF-NL to optimise processes, align with governance, and ensure user-centric outcomes. Fluency in English and Dutch, and a passion for nature, are essential.

Qualifications

• 2+ years of experience in change management or similar role.
• Experience delivering data-driven/IT projects, preferably in NGO/SME.
• Familiarity with Agile/SAFe and traditional project delivery.
• Strong analytical and problem-solving skills.

Responsibilities

• Gather, analyse, and translate business requirements into practical solutions.
• Map and improve business processes and workflows.
• Facilitate change initiatives across departments.

Skills

Change management

Business Analysis

Stakeholder management

Agile/SAFe

Job description

To strengthen our IT & Information Management (IT & IM) team within the Finance & Operations department, we are looking for a Business Analyst, you play a central role in understanding and translating the needs of various departments. You are able to maintain an overview, connect existing processes and applications with the desired digital transformation, and strike the right balance between user needs and organisational frameworks.

You thrive in change management. Whether it concerns a process, product, or way of working, you know how to engage stakeholders, build enthusiasm, and guide initiatives towards successful outcomes. Your talent, knowledge, and skills provide the ideal balance between analyst, implementation specialist, and project manager, helping WWF-NL move forward.

In addition, you bring curiosity and knowledge in the field of Artificial Intelligence (AI) and can support WWF-NL in adopting AI responsibly and sustainably.

About the Team

Within the IT & Information Management (IT & IM) team, you will work alongside a variety of T-shaped specialists. We combine deep expertise with broad versatility.

That is why it is perfectly fine if you do not meet every requirement listed in this vacancy. Your areas for growth may complement the strengths of your colleagues. Above all, we are looking for someone who is proactive, communicates and documents clearly, is highly organised, and appreciates a good sense of humour in the workplace.

You will join a team with a positive dynamic that values collaboration and inclusivity. Across WWF-NL, you will work with a diverse range of colleagues, from marketing professionals to conservation experts. Everyone shares the same ambition: creating the greatest possible impact for WWF-NL and nature conservation worldwide.

Roles and responsibilities:

As a Business Analyst, you play a key role in driving digital transformation and continuous improvement across WWF-NL. You act as the bridge between business needs, technology solutions, and organisational objectives.

Your responsibilities include:

• Gathering, analysing, and translating business requirements into practical solutions.
• Mapping, evaluating, and improving business processes and workflows.
• Managing and facilitating change initiatives across departments.
• Leading or supporting data-driven and IT-related projects from concept to implementation.
• Collaborating with stakeholders to identify opportunities for digital innovation and optimisation.
• Acting as a sparring partner for suppliers, developers, and business teams.
• Supporting project planning, prioritisation, and successful delivery within agreed timelines.
• Promoting user adoption through effective communication, documentation, training, and stakeholder engagement.
• Contributing to the responsible and sustainable adoption of Artificial Intelligence (AI) within WWF-NL.
• Ensuring solutions align with organisational goals, governance standards, and user needs.

Who are you?

You are a proactive and analytical professional who enjoys connecting people, processes, and technology. You can easily switch between strategic thinking and hands‑on execution and thrive in environments where change and collaboration are key.

You bring:

• At least 2 years of experience in change management, for example as a Business Analyst, Project Manager, Scrum Master, or a similar role.
• Experience delivering data-driven and/or IT-related projects, preferably within an NGO, non-profit, or SME environment.
• Knowledge of both Agile/SAFe and traditional project delivery methodologies.
• Strong analytical and problem-solving skills.
• Technical understanding combined with a strong focus on usability and user experience.
• Interest in emerging technologies and a curiosity about Artificial Intelligence (AI).
• Excellent communication and stakeholder management skills.
• Fluency in English and sufficient proficiency in Dutch, both written and spoken.
• A passion for nature and the mission of WWF.

Core values

At WWF-NL, we value people who:

• Demonstrate strong organisational awareness.
• Take ownership and show initiative.
• Build positive relationships and work collaboratively.
• Communicate openly and clearly.
• Remain pragmatic and solution-oriented.
• Are service-minded and focused on creating value.
• Can maintain a helicopter view while
• Embrace diversity, inclusion, and continuous learning.
• Act with integrity and responsibility.

What do we offer?

At WWF-NL, you will have the opportunity to make a meaningful impact while working in a professional, collaborative, and purpose-driven environment.

We offer:

• A challenging and varied role within an internationally respected conservation organisation.
• The opportunity to contribute directly to WWF-NL's digital transformation journey.
• Collaboration with motivated colleagues from diverse professional backgrounds.
• A supportive and inclusive team culture where learning and development are encouraged.
• Flexibility in working hours and hybrid working opportunities.
• Room for personal growth, innovation, and professional development.
• Competitive employment conditions in line with the NGO sector.
• The chance to contribute to nature conservation and sustainability on a global scale.
• A sustainable office surrounded by nature;
• Fun colleagues and the chance to build up an international network;
• Vegetarian lunches in our canteen and free after work drinks every other Thursday;
• Salaries that are in line with the standard in the Dutch not-for-profit sector. The minimum gross monthly salary for this role is 3.972,59 EUR and the maximum monthly salary is 5.332,31 EUR (based on a 40-hour contract)
• A personal budget that is made up of 8% holiday allowance and 2,08% flexible budget;
• 6 weeks of holiday per year (based on a 40-hour contract);
• An NS Business Card for 2nd class travel to and from work and an allowance of €0,25 per kilometer cycled between home and the office;
• Hybrid working, so staff have the flexibility to alternate working from home and from the office; for every working from home day, staff can request a reimbursement of €2,45.

Information and procedure

Please note that in order to work for WWF-NL, you need a valid work permit.

For questions about the position or the recruitment process, please contact the recruitment team via [e-mail]

We actively strive for our employees to reflect society and the international character of our organization. We therefore especially encourage candidates with backgrounds that are normally underrepresented to apply. To reduce the impact of unconscious biases during a recruitment process, (semi)structured interview templates are used.

We consider the safety and protection of our colleagues as important. The successful candidate is therefore required to complete an integrity statement and supply a Certificate of Good Conduct (Verklaring Omtrent Gedrag). We may also ask for references.

If you are an intermediary, please do not contact us. We will contact recruitment agencies ourselves if necessary.