Business Analyst

Wereld Natuur Fonds (WWF/ WNF); Zeist; Hybrid; EUR 44,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Vegetarian lunches

After-work drinks

Job summary

WWF-NL, based in Zeist, seeks a Business Analyst to drive digital transformation across IT & IM. You connect business needs with technology, manage change, and guide initiatives with a proactive, collaborative approach.

You will balance user needs with organisational governance, lead data-driven IT projects, and contribute to responsible AI adoption while working with diverse teams and stakeholders.

Qualifications

• 2+ years of experience in change management, e.g., Business Analyst, PM, Scrum Master, or similar.
• Experience delivering data-driven and/or IT projects, preferably in NGO/SME.
• Familiar with Agile/SAFe and traditional delivery methods.
• Strong analytical and problem-solving skills.
• Technical understanding with usability focus.
• Interest in AI and its responsible deployment.
• Excellent communication and stakeholder management.

Responsibilities

• Gather, analyse, and translate business requirements into practical solutions.
• Map and improve business processes and workflows.
• Manage and facilitate change initiatives across departments.
• Lead or support data-driven IT projects from concept to delivery.
• Collaborate with stakeholders to identify digital innovation opportunities.
• Act as sparring partner for suppliers, developers, and business teams.
• Support project planning, prioritisation, and timely delivery.
• Promote user adoption via communication, training, and engagement.
• Contribute to responsible AI adoption within WWF-NL.
• Ensure solutions align with governance and user needs.

Skills

Change management

Data-driven projects

Agile/SAFe

Stakeholder management

AI interest

English proficiency

Dutch proficiency

Job description

Do you want to use technology, data, and innovation to help create a world where people and nature thrive? Are you excited about driving digital transformation, improving ways of working, and helping colleagues embrace change? Then this role could be the perfect next step for you.

At WWF Netherlands (WWF-NL), we believe that effective conservation starts with empowered people, efficient processes, and smart digital solutions. As a professional and dynamic organisation based in Zeist, we work every day towards a future where nature and people thrive together. Our organisation consists of four departments: Conservation, Engagement, Organisation & Talent Development, and Finance & Operations.

• Zeist
• Hoger Beroepsonderwijs

(32–36 hours per week)

To strengthen our IT & Information Management (IT & IM) team within the Finance & Operations department, we are looking for a Business Analyst, you play a central role in understanding and translating the needs of various departments. You are able to maintain an overview, connect existing processes and applications with the desired digital transformation, and strike the right balance between user needs and organisational frameworks.

You thrive in change management. Whether it concerns a process, product, or way of working, you know how to engage stakeholders, build enthusiasm, and guide initiatives towards successful outcomes. Your talent, knowledge, and skills provide the ideal balance between analyst, implementation specialist, and project manager, helping WWF-NL move forward.

In addition, you bring curiosity and knowledge in the field of Artificial Intelligence (AI) and can support WWF-NL in adopting AI responsibly and sustainably.

About the Team

Within the IT & Information Management (IT & IM) team, you will work alongside a variety of T-shaped specialists. We combine deep expertise with broad versatility.

That is why it is perfectly fine if you do not meet every requirement listed in this vacancy. Your areas for growth may complement the strengths of your colleagues. Above all, we are looking for someone who is proactive, communicates and documents clearly, is highly organised, and appreciates a good sense of humour in the workplace.

You will join a team with a positive dynamic that values collaboration and inclusivity. Across WWF-NL, you will work with a diverse range of colleagues, from marketing professionals to conservation experts. Everyone shares the same ambition: creating the greatest possible impact for WWF-NL and nature conservation worldwide

Roles and responsibilities:

As a Business Analyst, you play a key role in driving digital transformation and continuous improvement across WWF-NL. You act as the bridge between business needs, technology solutions, and organisational objectives.

Your responsibilities include:

• Gathering, analysing, and translating business requirements into practical solutions.
• Mapping, evaluating, and improving business processes and workflows.
• Managing and facilitating change initiatives across departments.
• Leading or supporting data-driven and IT-related projects from concept to implementation.
• Collaborating with stakeholders to identify opportunities for digital innovation and optimisation.
• Acting as a sparring partner for suppliers, developers, and business teams.
• Supporting project planning, prioritisation, and successful delivery within agreed timelines.
• Promoting user adoption through effective communication, documentation, training, and stakeholder engagement.
• Contributing to the responsible and sustainable adoption of Artificial Intelligence (AI) within WWF-NL.
• Ensuring solutions align with organisational goals, governance standards, and user needs.

Who are you?

You are a proactive and analytical professional who enjoys connecting people, processes, and technology. You can easily switch between strategic thinking and hands-on execution and thrive in environments where change and collaboration are key.

You bring:

• At least 2 years of experience in change management, for example as a Business Analyst, Project Manager, Scrum Master, or a similar role.
• Experience delivering data-driven and/or IT-related projects, preferably within an NGO, non-profit, or SME environment.
• Knowledge of both Agile/SAFe and traditional project delivery methodologies.
• Strong analytical and problem-solving skills.
• Technical understanding combined with a strong focus on usability and user experience.
• Interest in emerging technologies and a curiosity about Artificial Intelligence (AI).
• Excellent communication and stakeholder management skills.
• Fluency in English and sufficient proficiency in Dutch, both written and spoken.
• A passion for nature and the mission of WWF.

Core values

At WWF-NL, we value people who:

• Demonstrate strong organisational awareness.
• Take ownership and show initiative.
• Build positive relationships and work collaboratively.
• Communicate openly and clearly.
• Remain pragmatic and solution-oriented.
• Are service-minded and focused on creating value.
• Can maintain a helicopter view while paying attention to important details.
• Act with integrity and responsibility.

What do we offer?

At WWF-NL, you will have the opportunity to make a meaningful impact while working in a professional, collaborative, and purpose-driven environment.

We offer:

• A challenging and varied role within an internationally respected conservation organisation.
• The opportunity to contribute directly to WWF-NL's digital transformation journey.
• Collaboration with motivated colleagues from diverse professional backgrounds.
• A supportive and inclusive team culture where learning and development are encouraged.
• Flexibility in working hours and hybrid working opportunities.
• Room for personal growth, innovation, and professional development.
• Competitive employment conditions in line with the NGO sector.
• The chance to contribute to nature conservation and sustainability on a global scale.
• A sustainable office surrounded by nature;
• Fun colleagues and the chance to build up an international network;
• Vegetarian lunches in our canteen and free after work drinks every other Thursday;
• Salaries that are in line with the standard in the Dutch not-for-profit sector. The minimum gross monthly salary for this role is 3.972,59 EUR and the maximum monthly salary is 5.332,31 EUR (based on a 40-hour contract)
• A personal budget that is made up of 8% holiday allowance and 2,08% flexible budget;
• 6 weeks of holiday per year (based on a 40-hour contract);
• An NS Business Card for 2nd class travel to and from work and an allowance of €0,25 per kilometer cycled between home and the office;
• Hybrid working, so staff have the flexibility to alternate working from home and from the office; for every working from home day, staff can request a reimbursement of €2,45.

Please note that in order to work for WWF-NL, you need a valid work permit.

The successful candidate is therefore required to complete an integrity statement and supply a Certificate of Good Conduct (Verklaring Omtrent Gedrag). We may also ask for references.