Bilingual Customer Service & Accounts Rep (Spanish/English)

Intralox; Amsterdam; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Mobility card

Pension scheme

Health and life insurance

Profit sharing

25 holiday days + 6 ATV days

Excellent benefits package

Job summary

Intralox is seeking a Customer Service Account Representative (Spanish speaking) to join our EMEA Customer Service team. Based near Amsterdam/Hoofddorp, you will manage customer inquiries, quotations, and orders, delivering reliable service and building long-term B2B relationships.

You will partner with Account Managers and internal teams to resolve challenges, support commercial initiatives, and identify value-added solutions.

Qualifications

• Bachelor's degree or equivalent level of education.
• Experience in account management, sales support, customer service, or a similar commercial role (2+ years).
• Strong communication and relationship-building skills with a customer focus.

Responsibilities

• Manage customer inquiries, quotations, and orders to ensure reliable service.
• Build and maintain long-term B2B relationships with customers.
• Coordinate with internal teams to address technical inquiries and provide timely solutions.
• Support Account Managers and contribute to commercial growth opportunities.
• Identify customer needs and promote value-added solutions and opportunities.

Skills

Bilingual English/Spanish

Communication

Relationship building

Organizational skills

Attention to detail

Commercial awareness

Technical aptitude

Collaborative mindset

Proactive approach

Education

Bachelor's degree

Job description

Intralox is seeking a Customer Service Account Representative (Spanish speaking) to join our EMEA Customer Service team. Based near Amsterdam/Hoofddorp, you will manage customer inquiries, quotations, and orders, delivering reliable service and building long-term B2B relationships.

You will partner with Account Managers and internal teams to resolve challenges, support commercial initiatives, and identify value-added solutions.