Benelux Operations Lead – Fast-paced & Impactful

Fixico; Amsterdam; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Access to fully equipped gym

E-bike rental

Daily lunch and snacks

Friday drinks on terrace

Flexible work environment

Job summary

Fixico is looking for a Business Operations Manager for the Benelux region in Amsterdam. This role involves managing the operational backbone of our repair network, ensuring satisfaction among repair shops and customers. The ideal candidate has 2-5 years of experience in relevant fields such as Fleet Management or Customer Success and is fluent in Dutch and English. Fixico offers a dynamic work environment, opportunities for growth, and various perks including a gym and daily lunches.

Qualifications

• 2 - 5 years of experience in Fleet Management, Account Management, or Customer Success.
• Fluent in Dutch and English; proficiency in French is a plus.
• Comfortable in negotiations and operational tasks.

Responsibilities

• Manage all transactional damage in the Benelux region.
• Handle customer inquiries and payment issues.
• Follow up on repair shop visits and quality issues.

Skills

Operational management

Relationship building

Multitasking

Detail-oriented

Fluent in Dutch and English

Job description

Fixico is looking for a Business Operations Manager for the Benelux region in Amsterdam. This role involves managing the operational backbone of our repair network, ensuring satisfaction among repair shops and customers. The ideal candidate has 2-5 years of experience in relevant fields such as Fleet Management or Customer Success and is fluent in Dutch and English. Fixico offers a dynamic work environment, opportunities for growth, and various perks including a gym and daily lunches.