Benelux FCL/LCL Logistics Operations Specialist

Maersk; Amsterdam; Hybride; EUR 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Hybrid work model

Annual bonus

Résumé du poste

Maersk is seeking an FCL MOF/LCL Operations Associate for the Benelux region. You will manage end-to-end shipments (import and export) and monitor all ocean transport orders.

You will be the main contact for customers, building strong relationships and driving improvements in customer service. You will prepare transport and customs documents, explore innovative solutions to enhance supply chains, and handle the financial aspects of shipments.

Qualifications

• Experience in shipping and logistics, especially Ocean business.
• Familiarity with Incoterms.
• Fluency in Dutch and English; strong communication skills.

Responsabilités

• Ensure smooth end-to-end shipment process for FCL and LCL, import and export.
• Monitor all outgoing and incoming Ocean transport orders; respond to customer requests by email, phone or chat.
• Be the first point of contact for customers; be the face (or voice) of Maersk.
• Prepare transport and customs documents.
• Find out-of-the-box solutions to improve the customer supply chain.
• Handle shipment finances.

Connaissances

Excellent communication

Dutch fluency

English fluency

Customer service

Multitasking

Independent work

Empathy

Commercial mindset

Problem solving

Adaptability

Description du poste

Maersk is seeking an FCL MOF/LCL Operations Associate for the Benelux region. You will manage end-to-end shipments (import and export) and monitor all ocean transport orders.

You will be the main contact for customers, building strong relationships and driving improvements in customer service. You will prepare transport and customs documents, explore innovative solutions to enhance supply chains, and handle the financial aspects of shipments.