Baliemedewerker (Front Desk)

VetDoest; Julianadorp; Remote; EUR 26,000 - 36,000; Full time

Job summary

VetDoest is seeking a friendly and organized front desk receptionist to manage client communications via WhatsApp, phone, and email, maintain the appointment book, and assist clients with food and supplies. You will welcome animals, weigh patients, and assist during surgery intake.

Fluency in Papiamentu, English and Dutch is required, with Spanish a bonus, and a loving attitude toward animals is essential. Role is full-time, Monday to Friday, located in the Netherlands.

Qualifications

• Must understand Papiamentu and speak/write English and Dutch.
• Customer oriented, sharp and organized.
• Self-starter with doorzetvermogen and able to handle stress.
• Must have pets and adore them.
• Available full-time, Monday to Friday.

Responsibilities

• Answering WhatsApp messages, phone calls and emails from clients.
• Managing the appointment book, including scheduling and rescheduling
• Selling food and supplies to our clients
• Welcoming clients and their animals as they arrive for appointments
• Weighing patients and taking their temperature
• Receiving surgery patients and returning them to their owners

Job description

You’ll tend to WhatsApp, phone and email, manage our appointment book (scheduling and rescheduling), and sell food and supplies to our clients.

You’re sharp, warm and organised, and you can stay calm when a worried owner calls.

Front desk is the heart of the role, but you’ll also work hands‑on with animals. You’ll welcome and weigh patients, take their temperature, and return surgery patients to their owners. A real love for animals is a must. Het wordt druk, so you need a good memory and the ability to handle stress. You must understand Papiamentu, and we ask for English and Dutch, spoken and written. Spanish is a welcome bonus.

Primary Responsibilities

• Answering WhatsApp messages, phone calls and emails from clients
• Managing the appointment book, including scheduling and rescheduling
• Selling food and supplies to our clients
• Welcoming clients and their animals as they arrive for appointments
• Weighing patients and taking their temperature
• Receiving surgery patients and returning them to their owners

Your Profile

• You understand Papiamentu, and you speak and write English and Dutch
• You’re sharp, customer oriented and organised
• You’re a self-starter with doorzetvermogen
• You handle stress well
• You have a good memory
• You have pets, and adore them
• You’re available full-time, Monday to Friday

If you found an injured bird, we’re
the place to bring it. Odette Doest founded FDOC, which aims to educate our youth, and rehabilitate injured fauna.
Learn more at FDOC’s Website