B2B Support Specialist — Energy & Operations

Tibber; Amsterdam; On-site; EUR 40,000 - 50,000; Full time

Job summary

Tibber is seeking a B2B Support Specialist in Amsterdam to enhance customer experience for B2B clients. In this role, you'll support wholesalers and installers, manage complex cases, and improve operational efficiency through collaboration.

The ideal candidate has experience in B2B support, strong communication skills in Dutch and English, and a passion for driving positive change in energy consumption.

Join Tibber and contribute to sustainable energy solutions.

Qualifications

• Experience in B2B support, customer operations, or a similar field.
• Confidence in handling complex or commercially important cases.
• Strong ownership, structure, and judgement.

Responsibilities

• Act as an escalation point for complex or sensitive B2B cases.
• Support day-to-day B2B operations and support customers.
• Drive alignment across various departments to ensure a smooth customer journey.

Skills

B2B support experience

Communication in Dutch

Communication in English

Cross-functional collaboration

Complex case management

Job description

Tibber is seeking a B2B Support Specialist in Amsterdam to enhance customer experience for B2B clients. In this role, you'll support wholesalers and installers, manage complex cases, and improve operational efficiency through collaboration.

The ideal candidate has experience in B2B support, strong communication skills in Dutch and English, and a passion for driving positive change in energy consumption.

Join Tibber and contribute to sustainable energy solutions.