Associate Store Leader, Amsterdam

On; Amsterdam; On-site; EUR 41,000 - 52,000; Full time

Job summary

On is the fastest-growing global sports brand expanding and optimizing its retail store operations. You will work with Retail Operations, Retail Tech, Retail Training, and the global DTC Retail team to elevate store processes and drive operational excellence.

You will collaborate with store teams to manage workload across departments, steer special projects, ensure smooth technical operations, and implement omni-channel opportunities in our retail stores.

Qualifications

• 5+ years of relevant retail experience.
• Experience coordinating cross-functional projects.
• Entrepreneurial growth mindset and continuous improvement.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication.
• Proven ability to lead and develop high-performing teams.
• Strong problem-solving and decision-making in fast-paced environments.

Responsibilities

• Maintain optimal stock levels and inventory accuracy.
• Plan visual change-outs and updates for sell-through optimization.
• Oversee all talent matters: time tracking, payroll, absence, conduct, performance.
• Ensure effective in-store training delivered by the training lead.
• Develop plans for team leads' growth and performance.
• Lead recruitment and onboarding of lead advisors and advisors.
• Create and manage staff schedules for optimum team coverage.
• Implement action plans to sustain high team engagement.
• Maintain high stock accuracy and BoH operational efficiency.
• Lead BoH team development and management.
• Coordinate transportation of products with product operations.
• Oversee stock counts from preparation to discrepancy investigations.
• Foster a collaborative and positive team spirit.
• Demonstrate commitment to exceptional customer service.
• Embrace new ideas to drive store success.
• Uphold integrity and professionalism.

Skills

Retail experience

Project management

Entrepreneurial mindset

Organizational skills

Communication skills

Leadership & development

Problem solving

Job description

In short In this role, you will play a pivotal role in driving and supporting retail initiatives to enhance operational excellence within our retail stores. Collaborating closely with regional retail management and store leadership, you will be integral to our growth as we expand our retail presence. Your responsibilities will include team development and performance management, overseeing inventory management, leading change management efforts, and crafting effective communications, SOP accountability, and other essential content. This position offers the opportunity to shape and build our retail landscape, setting a strong foundation for the future. Join us to make a significant impact and grow with us in this dynamic and exciting journey

In short In this role, you will play a pivotal role in driving and supporting retail initiatives to enhance operational excellence within our retail stores. Collaborating closely with regional retail management and store leadership, you will be integral to our growth as we expand our retail presence. Your responsibilities will include team development and performance management, overseeing inventory management, leading change management efforts, and crafting effective communications, SOP accountability, and other essential content. This position offers the opportunity to shape and build our retail landscape, setting a strong foundation for the future. Join us to make a significant impact and grow with us in this dynamic and exciting journey

Your mission

• Ensure optimal stock levels and inventory accuracy by proactively monitoring sell-through rates and product flow strategy in store. - Ensure smooth transitions by planning visual change-outs in advance and addressing any visual updates for sell through optimization on a daily basis. - Oversee all talent-related matters including time tracking, payroll, absence, conduct, and performance. - Ensure effective in-store training delivered by the training lead. - Implement development plans for team leads to support their professional growth and performance. - Lead recruitment for lead advisors and advisors, and deliver a strong onboarding process for new all hires. - Ensure optimum team coverage by creating and managing schedules. - Implement action plans to maintain high team engagement based on feedback from engagement surveys. - Maintain high stock accuracy and operational efficiency through effective BoH strategies. - Lead the development and management of the BoH team. - Ensure smooth transportation of products in collaboration with the product operations team. - Oversee stock counts, managing all aspects from preparation to investigation of discrepancies. - The Team Spirit: Foster a collaborative and positive team environment. - The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service. - The Explorer Spirit: Embrace new ideas and initiatives to drive store success. - The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.

Your story

• You have 5+ years of relevant work experience in retail, with experience in the sports industry being a plus. - You have strong experience in project management, coordinating cross-functional teams from start to finish. - You possess an entrepreneurial growth mindset, eager to challenge the status quo with an appetite for relentless improvement. - You have strong organizational skills and attention to detail - You demonstrate excellent communication skills, both verbal and written. - You have a proven ability to lead and develop high-performing teams. - You are adept at problem-solving and decision-making in a fast-paced environment.

Meet the team

In this role, you will support the fastest-growing global sports brand in expanding and optimizing its retail store operations. Working alongside Retail Operations, Retail Tech, Retail Training, and the global DTC Retail team, you will elevate store processes and drive operational excellence. You will collaborate with store teams to manage and communicate store workload across departments, steer special projects, ensure smooth technical operations, and implement omni-channel opportunities in our retail stores. Join us to shape the future of our retail landscape and contribute to our continued success.

What We Offer

The base salary for this position is €41,000-€52,000. Individual compensation offers will be calculated pro-rata, and may vary based on pre-determined, objective assessment criteria for the role. On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.