Assistant Store Manager - Luxury Fragrance Brand, Amsterdam

DECIEM | THE ABNORMAL BEAUTY COMPANY; Amsterdam; On-site; EUR 45,000 - 60,000; Full time

Job summary

AVESTAN’s Assistant Store Manager is a Human Leader with the art of creating memorable experiences. As an Assistant Store Manager joining our brand-new AVESTAN store in Amsterdam, you’ll play a key role in bringing the AVESTAN experience to life.

Working closely with the Store Manager, you’ll help lead and inspire the team, deliver the highest standards of customer service, and create a welcoming, elevated environment for every customer.

Qualifications

• 3+ years of retail or customer service experience, including 1+ years in a supervisory or management role.
• Experience in luxury, fragrance, beauty, fashion, or premium retail is preferred.
• Strong leadership and communication skills.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Ability to deliver high standards of customer experience.

Responsibilities

• Support the Store Manager in leading and supervising store staff across sales, operations, merchandising, and customer experience.
• Motivate, coach, and develop team members to achieve and exceed KPIs and sales targets.
• Assist with daily and monthly sales reporting and revenue tracking.
• Support recruitment, onboarding, and training of team members in partnership with Recruitment and leadership teams.
• Conduct team briefings, contribute to 1:1s and performance reviews, and provide ongoing feedback and coaching.
• Support employee relations matters and help foster a positive, inclusive workplace culture.
• Assist with store scheduling, payroll adjustments, attendance systems, and PTO management.
• Ensure smooth day‑to‑day store operations, including inventory management, POS systems, omnichannel services, and compliance with company policies.
• Maintain high standards of visual merchandising, health & safety, and operational excellence across the store.
• Deliver exceptional customer experiences, support community partnerships and events, and help drive brand engagement.
• Act as the Manager on Duty when required.

Skills

Leadership

Communication

Customer service

Team management

Tools

MS Office (Excel, PowerPoint)

Job description

AVESTAN’s Assistant Store Manager is a Human Leader with the art of creating memorable experiences. As an Assistant Store Manager joining our brand-new AVESTAN store in Amsterdam, you’ll play a key role in bringing the AVESTAN experience to life.

Working closely with the Store Manager, you’ll help lead and inspire the team, deliver the highest standards of customer service, and create a welcoming, elevated environment for every customer.