Assistant F&B Manager — Lead Service & Ops in Amsterdam

Park Plaza Victoria Amsterdam

Amsterdam

On-site

EUR 38,000 - 47,000

Full time

14 days+
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Benefits offered by this job

Birthday bonus €250
Competitive salary
Tasty meal during shift
Industry pension plan
25 days holiday
Extra day off for wellbeing
Discounted hotel rates
50% F&B discount
Travel compensation €250 net pm
Recommend a friend scheme
8% holiday allowance
Flexible working policy
Annual company parties
Learning & Development opportunities

Job summary

Park Plaza Victoria Amsterdam, a flagship 4-star hotel opposite Amsterdam Central Station, seeks an Assistant Food & Beverage Manager to lead and elevate daily F&B operations. You will work with the F&B Manager to drive outstanding service across outlets, bar, room service and events, guiding staffing, SOPs, and guest satisfaction.

The role suits an experienced F&B professional ready to step into a leadership position.

Qualifications

  • Degree in Hospitality or related field (preferred).
  • 2-3 years' experience in F&B management, ideally in a hotel setting.
  • Strong leadership and team development skills.
  • Proven ability to manage time, scheduling, and operational priorities.
  • Experience creating and enforcing SOPs and service standards.
  • Excellent communication and problem-solving abilities.
  • Proficient in POS systems, F&B software, and Microsoft Office.
  • Fluent in English; Dutch is a plus.

Responsibilities

  • Supporting daily operations across all F&B outlets, including opening and closing procedures.
  • Leading service preparation and ensuring smooth, well-organized shifts.
  • Control inventory, minimize wastage, and support cost-efficiency.
  • Create staff schedules balancing labor costs with service needs.
  • Handle last-minute staffing challenges and maintain shift coverage.
  • Ensure compliance with health, safety, and licensing regulations.
  • Develop, implement, and update SOPs to improve operational flow.
  • Monitor consistency in food, beverage, and service quality across shifts.
  • Lead onboarding and training programs for new staff.
  • Engage with guests, resolve complaints, and enhance satisfaction.

Skills

Leadership
Communication
Problem solving

Education

Hospitality degree

Tools

POS systems
F&B software
MS Office

Job description

Park Plaza Victoria Amsterdam, a flagship 4-star hotel opposite Amsterdam Central Station, seeks an Assistant Food & Beverage Manager to lead and elevate daily F&B operations. You will work with the F&B Manager to drive outstanding service across outlets, bar, room service and events, guiding staffing, SOPs, and guest satisfaction.

The role suits an experienced F&B professional ready to step into a leadership position.

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