Assistant F&B Manager

Hyatt Hotels Corporation; Netherlands; Remote; EUR 38,000 - 52,000; Full time

Benefits offered by this job

12 free Hyatt nights/year

20% F&B discounts

Travel allowance

Uniform provided

Laundry on site

Learning platform access

International transfer opportunities

Diversity & Inclusion initiatives

Job summary

Hyatt Regency Amsterdam, home to MAMA MAKAN, seeks an enthusiastic Assistant Food & Beverage Manager to lead restaurant operations and guest experiences.

You will coach the F&B team, maintain service standards, and contribute to menu knowledge and upselling, in a vibrant hotel setting on Sarphatistraat.

Qualifications

• 2+ years experience as Restaurant Supervisor/Assistant Manager in a hotel.
• Degree in Hospitality/Tourism or equivalent on-the-job training.
• Strong English communication; Dutch preferred.
• Experience with POS systems and flexible schedule.

Responsibilities

• Manage the Restaurant alongside and in the absence of the Restaurant and F&B Manager.
• Assist the F&B Manager with creative suggestions and ideas.
• Maintain a strong authentic presence on the floor.
• Lead and coach the team towards exceptional guest service and employee satisfaction.
• Ensure only fresh products are used in food and beverage preparation.
• Know and recommend all menu items and upsell alternatives.
• Ensure outlets are clean and organized front and back of house.
• Resolve complaints to maintain high customer satisfaction.
• Train associates on relevant tasks and participate in hiring.

Skills

Restaurant supervision

Team player

English language

Dutch language (preferred)

POS system experience

Education

Hospitality/Tourism degree

Tools

POS system

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

The restaurant MAMA MAKAN and its bar are the place to go for an authentic Indonesian all-day-dining experience. Together with the entire team, our #mamaloves taking guests on a culinary journey to Indonesia, experiencing the original dishes reminiscent to the menus on the walls of cafés in Jakarta.

MAMA MAKAN is looking for an enthusiastic Assistant Food & Beverage Manager!

What Mama seeks:

‘Laughter is brightest where the food is best’ is what Mama says. She is looking for the perfect Food & Beverage ambassador with great organizational and leadership skills; someone who adds flavor to the culinary Food & Beverage experience. The Assistant Manager – F&B is a natural motivator and leader: full of energy, loves positive vibes, does not back away from administrative tasks and has an eye for detail. Someone who loves the buzz in the restaurant and events and goes out of their way to make sure that everyone is satisfied; not just the guests, but especially the F&B team as well.

Wh at does the ROLE entail?

Managing the Restaurant, alongside and in the absence of the Restaurant and F&B Manager;

Assisting the F&B Manager with creative suggestions and ideas;

Maintaining a strong authentic presence on the floor;

Leading and coaching the team towards exceptional guest service and employee satisfaction results;

Frequently verifying that only fresh products are used in food and beverage preparation;

Having thorough knowledge and understanding of all menu items, and the ability to recommend combinations and upsell alternatives;

Ensuring that the outlets are kept clean and organized, both at the front as well as the back of house;

Resolving complaints as appropriate, maintaining a high level of customer satisfaction;

Ensuring that all associates are trained on all relevant tasks;

Participating in the selection of new employees;

Assisting in the inventory management and ongoing maintenance of hotel operating equipment and other assets, including establishing par stocks, equipment care and maintenance;

Taking responsibility of resolving the discrepancy in beverage inventory and bill settlements;

Exposing at all times a positive and motivated attitude and exercising self-control;

Assisting in giving employees regular feedback on their job performance where needed.

What’s in it for YOU?

An entry to the Hyatt Family, a place where we care for people so they can be their best;

12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets;

Travel Allowance, starting from a 5 kilometers travel distance from the hotel.

Uniform provided and laundry is taken care of in house.

International working experience with future international transfer happily facilitated.

Personal development plan, in order to reach your full potential.

A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best (example: Excel courses, Leadership series etc.).

Focus on Diversity, Equity and Inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshops and classroom trainings

• You have 2+ years’ experience working as Restaurant Supervisor / Assistant Manager in a Hotel;
• You have a degree in Hospitality / Tourism, or equivalent on-the-job training;
• You have great language and communication skills in English (and preferably in Dutch);
• You are encouraging and reassuring, y ou are a team player and you are all about the team effort;
• You have experience working with a POS system;
• You have a flexible schedule, capable of working in evenings, weekends and/or holidays;
• You are legally allowed to work in the Netherlands, holding an EU/EEA passport or a valid work permit for the country (we do not assist with Visa / permit applications).

The restaurant MAMA MAKAN, its bar and our events spaces are located inside the Hyatt Regency Amsterdam. The hotel features 211 guestrooms, including 13 suites on the beautiful Sarphatistraat in Amsterdam East. A place designed around the power of meaningful connections; a place for dynamic interactions.