Assistant Counter Manager — Luxury Retail Leader

Parfums Christian Dior; Amsterdam; On-site; EUR 48,000 - 64,000; Full time

Job summary

Parfums Christian Dior in Amsterdam is seeking a Counter Manager Assistant to support the Counter Manager in driving performance and delivering a luxury client experience. You will lead a small team, coach colleagues, and coordinate CRM activities and events to reinforce Dior’s prestige.

With 3+ years in retail, including supervisory experience, you will leverage deep cosmetics knowledge, stock control, and KPI reporting to maximize sales while upholding the brand’s standards and values.

Qualifications

• 3+ years in retail, including supervisory or management role.
• Proven track record in achieving retail performance targets (sales/profit).
• Experience contributing to prestigious brand events is a plus.
• Soft skills aligned with company values: passion, audacity, collaboration, excellence, inclusivity, action.

Responsibilities

• Support the Counter Manager in driving and monitoring business performance using KPIs and sales indicators.
• Contribute to team management by coaching, setting objectives, and fostering engagement.
• Deliver exceptional client experience by selling Dior products through the DIOR service method and achieving personal sales targets.
• Co-lead clienteling and CRM initiatives to recruit new clients and strengthen loyalty.
• Support launch plans, commercial animations, and in-store events to maximize performance.
• Oversee counter operations in the absence of the Counter Manager, ensuring compliance with procedures.
• Assist in stock management, visual merchandising, scheduling, and administrative follow-up.

Skills

Sales & clienteling

Cosmetics knowledge

CRM proficiency

Stock management

Analytics & reporting

Dutch & English biling

Job description

Parfums Christian Dior in Amsterdam is seeking a Counter Manager Assistant to support the Counter Manager in driving performance and delivering a luxury client experience. You will lead a small team, coach colleagues, and coordinate CRM activities and events to reinforce Dior’s prestige.

With 3+ years in retail, including supervisory experience, you will leverage deep cosmetics knowledge, stock control, and KPI reporting to maximize sales while upholding the brand’s standards and values.