Application Specialist ServiceNow

Accountancy Gemak; Delft; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive package

Training sessions

Holiday allowance

13th month bonus

8% holiday allowance

Vacation days

Loyalty days

Giving Back days

Travel reimbursement

Work-from-home allowance

Job summary

Exact is seeking an Application Specialist ServiceNow to join the internal IT department in Delft. You will design and implement new requirements, translating business needs into technical solutions within an agile team of Developers, Administrators, IT Business Partners and a Product Owner.

In this hybrid role (50% in the office) you’ll work on ServiceNow and Exact Synergy, ensuring instant value and business alignment. Fluent English is required; Dutch is beneficial but not essential.

Qualifications

• At least 5 years of experience with supporting and building solutions in ServiceNow.
• ServiceNow SAM, HAM, ITSM, SPM and dashboarding.
• Fluent in English is a must; Dutch is beneficial but not essential.

Responsibilities

• Translate business requirements into well-architected solutions.
• Implement Best Practices of ServiceNow and Synergy.
• Execute test plans and ensure a quality solution is delivered.
• Analyze and solve/adjust complex issues within the existing implementation.
• Help the support team in IT Operations when required.
• Act as a subject matter expert to colleagues and actively support others in architecting the best solutions.

Skills

ServiceNow

ITSM

Dashboarding

ServiceNow SAM

ServiceNow HAM

English fluency

Dutch (nice to have)

JavaScript

HTML

CSS

Java

Web Services

Salesforce APIs

Integrations

Tools

JavaScript

HTML

CSS

Salesforce APIs

Job description

Are you that application guru who's looking for exciting challenges combined with a healthy work-life-balance? We believe we can offer you this at Exact. For our internal IT department, we are looking for an Application Specialist ServiceNow. You will be part of our Application team and continuously work on improving and expanding our implementations and integrations, in all aspects. At Exact, your technical skills and 'dare to' mentality, can lead to the best innovation. And where is your career heading? That's up to you. The career opportunities are unprecedented.

• Professional
• Netherlands, Delft
• Technology
• Hybrid working model (50% in the office)

This = the job you are looking for

In an agile setting, you will work on awesome ServiceNow and Exact Synergy solutions which deliver instant value and help the business in achieving its goals. Your focus will be on designing and implementing new requirements, by translating business needs into technical solutions. And you won't be alone: your team consists of Developers, Administrators, IT Business Partners and a Product Owner, with whom you'll collaborate to deliver the best solutions. And that's not all. We can rely on you as an Application Specialist ServiceNow to:

• Translate business requirements into well-architected solutions
• Implement Best Practices of ServiceNow and Synergy
• Execute test plans and ensure a quality solution is delivered
• Analyze and solve/adjust complex issues within the existing implementation
• Help the support team in IT Operations when required
• Act as a subject matter expert to colleagues and actively support others in architecting the best solutions

This = what you bring

With us, you can be yourself, and we would love to discover what sets you apart. For the position of Application Specialist ServiceNow, it's helpful if you have great analytical skills. And that enjoy building quality solutions and solving complex problems in a multi-disciplinary team. What's more, you bring:

• At least 5 years of experience (Pre: Certified) with supporting and building solutions in ServiceNow
• ServiceNow SAM, HAM, ITSM, SPM and dashboarding
• Fluent in English is a must, Dutch is beneficial but certainly not essential

And preferably;

• Experience with Exact Synergy administration and TVM
• Java orientated, additionally experienced in JavaScript, HTML and CSS
• Web Services development and experience with Salesforce APIs and integrations

This = what you get

At Exact, we value the balance between work and relaxation. This is very important to us. You can work up a sweat in our own gym or take a break at the coffee bar. Empty your head and then tackle your daily tasks with renewed energy. And, of course, that's not all. As an Application Specialist based on 40 hours per week, you can also count on:

• A competitive package, depending on your experience
• Useful training sessions via our learning and development center that help you to fulfill your career potential.
• A holiday allowance, a thirteenth-month bonus and of course 8% holiday allowance;
• 27 vacation days, up to 5 loyalty days (one extra day off per year of service) and 3 Giving Back days to volunteer for causes you care about
• Reimbursement of travel expenses and a working from home allowance