Amsterdam-based Digital Payments & Consumer Solutions Lead

Mastercard Inc.; Amsterdam; On-site; EUR 120,000 - 170,000; Full time

Job summary

Mastercard in Amsterdam seeks a Manager for Product & Solutions – Digital Payments & Consumer Products to drive adoption of digital payment solutions for Netherlands and Iceland. You will partner with sales, product, and delivery teams to move opportunities from discovery to deployment, shaping journeys and ensuring a cohesive customer experience.

The role focuses on Click to Pay, tokenization, authentication, digital wallets, and consumer propositions, with a senior level track record and

Qualifications

• 5+ years of relevant professional experience in product enablement, solution architecture, product management, technical consulting, product commercialization, or a comparable customer-facing role.
• Strong experience working directly with customers to understand requirements, facilitate workshops, design solutions, and support implementation.
• Good understanding of the payments ecosystem and the role of issuers, processors, payment networks, digital wallets, merchants, payment service providers, and technology partners.
• Experience with digital payments, tokenization, digital wallets, e-commerce payments, or related technologies.
• Ability to translate business and consumer needs into practical product, technology, and customer-experience requirements.

Responsibilities

• Drive digital payment adoption. Accelerate the deployment and adoption of Mastercard digital solutions, including Click to Pay, tokenization, digital wallets, and related capabilities.
• Lead customer solution discovery. Work with financial institutions to understand their business objectives, consumer needs, technology environment, and digital payment strategy.
• Shape digital payment solutions. Help customers define their approach, customer journeys, requirements, and implementation plans for Mastercard digital solutions.
• Support Click to Pay enablement. Help issuers assess their Click to Pay strategy, consumer journeys, dependencies, and implementation readiness.
• Accelerate tokenization and authentication. Support customers in understanding and deploying Mastercard’s tokenization and authentication capabilities as foundational components of secure and seamless digital payments.
• Support emerging digital payment capabilities. Build expertise in new Mastercard digital technologies and help customers understand how these capabilities can improve security, convenience, and the overall payment experience.
• Support Consumer Products. Work with customers and Mastercard product teams to develop relevant consumer payment propositions, ensuring that digital capabilities and consumer product strategies are brought together into a coherent customer experience.
• Bridge business and technology. Communicate effectively with business leaders, product managers, technology teams, operations teams, and customer-experience specialists, translating complex product and technology topics into clear business and customer implications.
• Provide pre- and post-sale expertise. Support account managers and sales teams in customer meetings, solution presentations, strategic opportunities, and requests for proposal, and continue to provide product expertise through implementation.
• Coordinate implementation. Partner with delivery, product, technology, and customer teams to define milestones, identify dependencies, manage risks, and maintain momentum from solution design through deployment.
• Resolve enablement barriers. Identify recurring product, technology, operational, or customer-experience challenges and coordinate with the appropriate Mastercard teams to support their resolution.
• Connect local customers with European product teams. Maintain close relationships with Digital Payments, Consumer Products, Product Enablement, and technology teams across Europe to remain current on product capabilities, roadmaps, implementation requirements, and best practices.
• Support commercialization and adoption. Translate Mastercard capabilities into clear customer value propositions and help develop the enablement approach required to move solutions from opportunity to implementation and adoption.
• Build internal capability. Share product knowledge, implementation experience, customer insights, and best practices with account teams and the broader Customer Solutions Center.

Skills

Product enablement

Solution architecture

Product management

Technical consulting

Customer-facing

Fluent English

Dutch language skills

Job description

Mastercard in Amsterdam seeks a Manager for Product & Solutions – Digital Payments & Consumer Products to drive adoption of digital payment solutions for Netherlands and Iceland. You will partner with sales, product, and delivery teams to move opportunities from discovery to deployment, shaping journeys and ensuring a cohesive customer experience.

The role focuses on Click to Pay, tokenization, authentication, digital wallets, and consumer propositions, with a senior level track record and