Air Freight Export Specialist

Yusen Logistics Group; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Holiday allowance

ATV days

Pension scheme

Travel allowance

Training and development opportunities

Career opportunities in the Benelux

Job summary

Yusen Logistics, based at Schiphol-Rijk near Amsterdam, is seeking an Air Freight Export Specialist to coordinate international shipments from booking to departure. You will communicate with customers, airlines, overseas agents and Yusen offices worldwide to ensure reliable service.

Key duties include preparing transport and customs documentation, monitoring shipments for compliance and quality, and delivering quotations to support commercial solutions in a global logistics environment.

Qualifications

• Coordinate and monitor international air freight export shipments from booking to departure.
• Act as the main point of contact for customers, airlines, overseas agents and Yusen offices worldwide.
• Prepare and manage transport and customs documentation.
• Ensure shipments meet relevant customs, compliance and quality requirements.
• Proactively monitor shipments and keep customers informed about their status.
• Resolve operational issues and shipment exceptions quickly and effectively.
• Prepare quotations and support customer-focused commercial solutions.
• Contribute to process improvements and efficient day-to-day operations.

Responsibilities

• Coordinate and monitor international air freight export shipments from booking to departure
• Act as the main point of contact for customers, airlines, overseas agents and Yusen offices worldwide
• Prepare and manage transport and customs documentation
• Ensure shipments meet relevant customs, compliance and quality requirements
• Proactively monitor shipments and keep customers informed about their status
• Resolve operational issues and shipment exceptions quickly and effectively
• Prepare quotations and support customer-focused commercial solutions
• Contribute to process improvements and efficient day-to-day operations
• Work closely with colleagues across Operations, Customer Service and Sales

Skills

Air freight

Communication skills

Organization

Problem-solving

Customer-focused

Education

MBO Level 4 in Logistics, Air Freight or equivalent

Tools

Transport Management System (TMS)

Microsoft Office

Job description

We Connect. We Create. We Commit.

As an Air Freight Export Specialist, you coordinate international air freight export shipments from booking to departure. You keep customers informed, ensure documentation is accurate and work closely with airlines, agents and colleagues around the world to deliver reliable service.

Join Yusen Logistics at Schiphol-Rijk and become part of an international team at the heart of the air freight industry.

About Us

Yusen Logistics is one of the world's leading providers of logistics solutions, helping businesses optimize their global supply chains. With over 25,000 employees across more than 650 locations in 46 countries, we offer an inspiring work environment with diverse development opportunities. As a company with Japanese roots, we embrace the philosophy of Kaizen – the culture of continuous improvement – in all our business areas.

Your Responsibilities at Air Freight Export

• Coordinate and monitor international air freight export shipments from booking to departure
• Act as the main point of contact for customers, airlines, overseas agents and Yusen offices worldwide
• Prepare and manage transport and customs documentation
• Ensure shipments meet relevant customs, compliance and quality requirements
• Proactively monitor shipments and keep customers informed about their status
• Resolve operational issues and shipment exceptions quickly and effectively
• Prepare quotations and support customer-focused commercial solutions
• Contribute to process improvements and efficient day-to-day operations
• Work closely with colleagues across Operations, Customer Service and Sales

Your Profile at Air Freight Export

• MBO Level 4 qualification in Logistics, Air Freight or a comparable field
• Experience in air freight forwarding or air cargo operations, preferably within export
• Good understanding of air freight export processes
• Knowledge of air cargo regulations, customs procedures and GDP requirements
• Experience working with Transport Management Systems and Microsoft Office
• Strong organisational and problem-solving skills
• A high level of accuracy and attention to detail
• Strong communication skills and a customer-focused approach
• A proactive and flexible mindset with the ability to work both independently and as part of a team

Why Yusen Logistics?

At Yusen Logistics, you will work in an international environment where people, collaboration and continuous improvement are at the heart of what we do. With our Japanese roots and global network, we combine an international outlook with the opportunity to make an impact locally.

We offer:

• A responsible role in an international logistics organisation
• A dynamic working environment at Schiphol-Rijk
• 25 days of holiday plus 4.5 ATV days per year based on full-time employment
• 8.33% holiday allowance
• Pension scheme with Zwitserleven, with a personal contribution of only 3%
• Travel allowance of €0.23 per kilometre, up to 50 km one way, excluding the first 10 km
• Additional holiday days based on seniority
• Training and development opportunities through our global learning platform and additional training options
• Career opportunities across Yusen Logistics in the Netherlands and wider Benelux organisation
• Little extras throughout the year, including seasonal gifts and our New Year’s reception

Ready to design the future of logistics with us?

Bring your air freight expertise to Yusen Logistics and help us connect businesses around the world.

We understand that your application comes with expectations and hopes. That’s why we are committed to providing you with timely feedback. Yusen Logistics stands for diversity and equal opportunity! We welcome applications from all qualified and suitable individuals – regardless of their personal background or characteristics. All personal terms used in our job advertisements are intended to be gender-neutral.