Air Import Specialist — Drive Global Logistics & Compliance

Yusen Logistics (Deutschland) GmbH; Badhoevedorp; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Yusen Logistics (Deutschland) GmbH is seeking an Air Import Specialist at Schiphol Airport to coordinate and manage air import shipments from arrival to final delivery. You will ensure accurate processing, maintain documentation, and keep customers informed across domestic and international deliveries.

The role requires 2–3 years in air freight forwarding (imports preferred), strong communication, and solid Dutch and English skills.

Qualifications

• 2-3 years of experience in air freight forwarding, preferably imports
• MBO-level education or equivalent working and thinking level
• Knowledge of customs procedures and international freight documentation
• Experience with customs declarations is an advantage
• Good knowledge of Microsoft Office (Excel, Word, Outlook)
• Strong administrative accuracy and attention to detail
• Excellent problem-solving skills
• Strong communication skills
• Good command of Dutch and English, both written and spoken
• A flexible and customer-focused attitude

Responsibilities

• Coordinate and administrate air import shipments from arrival to final delivery
• Ensure shipments are processed accurately and customers are informed
• Prepare and maintain shipment documentation
• Enter and manage data in operational systems
• Ensure compliance with quality and regulatory standards
• Maintain daily contact with customers, agents, carriers, and overseas offices
• Provide excellent customer service and proactive communication
• Prepare customs-related documentation and handling related correspondence
• Resolve operational irregularities and shipment exceptions
• Follow up on claims and support continuous service improvement
• Support export operations when required, working closely with operations, sales, and customer service

Skills

Communication skills

Problem solving

Attention to detail

Customer focus

Calm under pressure

Education

MBO-level education or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Yusen Logistics (Deutschland) GmbH is seeking an Air Import Specialist at Schiphol Airport to coordinate and manage air import shipments from arrival to final delivery. You will ensure accurate processing, maintain documentation, and keep customers informed across domestic and international deliveries.

The role requires 2–3 years in air freight forwarding (imports preferred), strong communication, and solid Dutch and English skills.