AI Transformation & Process Excellence Lead

Dustin; Nijmegen; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Travel allowance

Home working allowance

Job summary

Dustin is seeking an OE Process Specialist to drive AI transformation, facilitate workshops, and turn AI opportunities into measurable business improvements. You will collaborate across functions to enable adoption of AI-powered processes and continuously optimize impact.

You will lead initiatives from pilot through deployment, partnering with process owners and technology teams to deliver lasting value and improved customer experiences.

Qualifications

• Bachelor's degree level of working and thinking.
• 3–8+ years of experience in process improvement, operational excellence, business analysis, consulting, transformation, or related roles.
• Experience with AI, automation, digital transformation, or continuous improvement initiatives.
• Driven pilot programmes, implementation, adoption, and scaling of new technologies and ways of working.

Responsibilities

• Identify, analyze, and redesign business processes to uncover AI and automation opportunities.
• Lead and support AI initiatives from pilot and testing through deployment and scaling.
• Monitor business impact, drive user adoption, and champion continuous improvement.

Skills

AI experience

Process improvement

Business analysis

Transformation

Education

Bachelor's degree level of working and thinking

Job description

Dustin is seeking an OE Process Specialist to drive AI transformation, facilitate workshops, and turn AI opportunities into measurable business improvements. You will collaborate across functions to enable adoption of AI-powered processes and continuously optimize impact.

You will lead initiatives from pilot through deployment, partnering with process owners and technology teams to deliver lasting value and improved customer experiences.