AI-First Customer Support Pro (Dutch, Zoetermeer)

Webinargeek; Netherlands; Remote; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Laptop and tools

Fries on Friday

25 days PTO

Travel allowance

Team outings & BBQs

Job summary

WebinarGeek in Zoetermeer, The Netherlands, is seeking a Customer Support Professional (AI-first, human always). You will handle live chat and email in Dutch and English, helping customers move from questions to clear solutions. You’ll work with our AI to speed responses and maintain a high quality of service.

Join a small, enthusiastic team, 32-hour week minimum, 25 days PTO, travel allowance, a laptop and tools, and a fun office vibe with Friesday and team outings.

Qualifications

• Experience in customer support via chat and email.
• Availability for at least 32 hours per week.
• Curious about AI and how to use it daily.
• Empathic and able to multitask.

Responsibilities

• Be the first point of contact for customers via chat and email.
• Improve Help Center with clear AI-ready articles.
• Capture customer feedback to drive product improvements.

Skills

Dutch

English

Job description

WebinarGeek in Zoetermeer, The Netherlands, is seeking a Customer Support Professional (AI-first, human always). You will handle live chat and email in Dutch and English, helping customers move from questions to clear solutions. You’ll work with our AI to speed responses and maintain a high quality of service.

Join a small, enthusiastic team, 32-hour week minimum, 25 days PTO, travel allowance, a laptop and tools, and a fun office vibe with Friesday and team outings.