After Sales Commercial Revenue Manager

ZEEKR极氪; Amsterdam; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Zeekr, a premium EV and tech brand from Geely, is seeking an After Sales Commercial Revenue Manager to drive Europe-wide revenue, profitability, and customer loyalty through strategic pricing, service offerings, and campaigns.

You will collaborate with Sales, Aftersales, Marketing, Finance, and partners to deliver a compelling aftersales proposition and support growth across parts, services, and customer programs.

Qualifications

• Bachelor's or Master's degree in Business Administration, Marketing, Economics, or related field.
• Minimum 5 years in commercial aftersales, revenue management, or service business.
• Experience with budgets, pricing strategies, and revenue performance.
• Proven track record of growth initiatives in parts, service, and customer programs.
• Strong analytical, negotiation, and stakeholder management skills.
• Experience with distributors, dealer networks in Europe.
• English fluency; additional European languages are a plus.

Responsabilités

• Develop and execute commercial strategy for Europe aftersales, driving revenue and profitability.
• Own pricing, margins, and portfolio optimization across parts and services.
• Manage relationships with distributors, NSCs, suppliers and stakeholders.
• Lead commercial negotiations and implement aftersales initiatives.
• Create marketing offers and customer engagement programs to boost loyalty.
• Monitor market trends, competitors, and customer feedback; translate insights into actions.
• Support product launches with commercial input for market adoption.

Connaissances

Pricing strategy

Revenue management

Stakeholder management

Data analytics

CRM systems

Cross-functional collaboration

English fluency

Formation

Bachelor's or Master's in Business Admin/Marketing/Economics

Outils

CRM software

Description du poste

The Company

We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.

The role

As the After Sales Commercial Revenue Manager, you will drive the commercial performance and market positioning of Zeekr's after sales business across Europe. You will be responsible for maximizing revenue, profitability, and customer loyalty through the development and execution of commercial strategies across parts, services, service contracts, customer programs, and after sales campaigns. Working cross-functionally with Sales, Aftersales, Marketing, Finance, Logistics, Product Management, and external partners, you will ensure a consistent and profitable after sales proposition that supports Zeekr's growth ambitions.

This Is What You Will Do

• Develop and execute the commercial strategy for Zeekr's after sales business across Europe, driving revenue growth, profitability, customer retention, and market competitiveness across parts, services, service contracts, campaigns, and customer programs.
• Own pricing strategies, margin management, and commercial performance, identifying opportunities to increase revenue through portfolio optimization, upselling, cross-selling, and new service offerings.
• Manage relationships with distributors, National Sales Companies, suppliers, and key stakeholders, leading commercial negotiations and ensuring successful implementation of after sales initiatives across European markets.
• Develop and support marketing activities, commercial offers, customer engagement programs, and value propositions that strengthen customer loyalty and enhance the visibility of Zeekr's after sales offerings.
• Monitor commercial performance, market trends, competitor activity, and customer feedback, translating insights into actions that improve both financial results and customer satisfaction.
• Support product launches and strategic business initiatives by providing commercial and market input to ensure successful market adoption and sustainable growth.

To be successful in the role you will demonstrate:

• Bachelor's or Master's degree in Business Administration, Marketing, Economics, or a related field.
• A minimum of 5 years' experience in a similar commercial after sales, revenue management, or service business role preferably within an automotive OEM environment.
• Proven experience managing budgets, pricing strategies, and commercial performance with direct accountability for revenue and profitability.
• A strong track record of developing and executing successful commercial growth initiatives within parts, service, and customer programs.
• Strong commercial acumen combined with excellent analytical, negotiation, and stakeholder management skills.
• Experience working with distributors, dealer networks, and cross-functional stakeholders in a European or multinational business environment.
• Familiarity with CRM systems, digital marketing tools, and data-driven decision making.
• Fluent English language skills; additional European languages are considered an advantage.

To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.

Please note that due to GDPR regulations we can only accept applications sent through the recruitment system, not via email or other channels. We do not accept applications submitted by external recruitment companies.