Accountmanager (Sport Tech)

Tournament Software; Alkmaar; Hybrid; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Impactful product

Freedom & responsibility

Hybrid work

Lunch & workspace

Sporty colleagues

Job summary

Tournament Software is looking for an account manager (medior) to nurture and grow relationships with sports federations, leagues, clubs and other partners worldwide. You will spot commercial opportunities, translate needs into solutions, and drive long-term customer value.

You’ll combine a client-first mindset with a proactive approach, working with Customer Success, Support and Product to maximize product impact and international growth.

Qualifications

• 3 to 5 years of experience in account management, sales, customer success, or a similar commercial role.
• Strong communication skills in English (Dutch is a plus)
• A commercial mindset and the ability to translate customer needs into solutions
• Structured and proactive in your follow-up, comfortable with CRM systems (preferably HubSpot)
• Affinity with sports, preferably racket sports: you understand the users we build for

Responsibilities

• Manage and develop a portfolio of existing customers
• Build strong relationships with key stakeholders and decision-makers
• Identify upsell and cross-sell opportunities and follow up on inbound leads
• Prepare proposals, pricing, and contract renewals
• Give online demos and guide customers through our software
• Work closely with Customer Success, Support, and Product, and share customer feedback internally

Skills

Account management

Sales

Customer success

CRM (HubSpot)

English communication

Dutch language

Tools

HubSpot

Job description

About Tournament Software

Are you passionate about sports, preferably racket sports, and do you know how to build lasting customer relationships? At Tournament Software you work on a product used by sports federations, clubs, and millions of players in over 160 countries. Your work directly impacts how the international racket sports community plays, competes, and grows.

Tournament Software is the global market leader in software for organizing tournaments, leagues, ratings & rankings, and real-time scores for racket sports such as tennis, padel, squash, and badminton. From local clubs to global competitions, we are the digital backbone of the sport.

We are a team of around 30 driven professionals based in Alkmaar, growing steadily with a strong international focus. Sporty, informal, and passionate about what we build.

The Role

As Accountmanager (medior), you manage and grow relationships with our customers worldwide: sports federations, leagues, clubs, and other organizations. You understand their needs, spot commercial opportunities, and help them get the most value out of our software.

You combine commercial drive with a strong service mindset. Your goal: long-term relationships, happy customers, and international growth.

What you will do

• Manage and develop a portfolio of existing customers
• Build strong relationships with key stakeholders and decision-makers
• Identify upsell and cross-sell opportunities and follow up on inbound leads
• Prepare proposals, pricing, and contract renewals
• Give online demos and guide customers through our software
• Work closely with Customer Success, Support, and Product, and share customer feedback internally

What you bring

• 3 to 5 years of experience in account management, sales, customer success, or a similar commercial role
• Strong communication skills in English (Dutch is a plus)
• A commercial mindset and the ability to translate customer needs into solutions
• Structured and proactive in your follow-up, comfortable with CRM systems (preferably HubSpot)
• Affinity with sports, preferably racket sports: you understand the users we build for

Bonus points for: experience in B2B SaaS or sports technology, familiarity with metrics like ARR, churn, and expansion revenue, or a background working with sports federations or clubs.

What we offer

• A unique product with direct impact on millions of users worldwide
• Lots of freedom and responsibility in an ambitious, informal team
• Hybrid working: 3 days per week in our Alkmaar office, the rest flexible
• Company-provided lunch, a high-quality ergonomic workspace, and room to grow
• And of course: sporty colleagues who are passionate about what they build

Does this sound like you?

Does this sound like you?