Account Support Specialist — Contracts & Insights

Olenex Holdings B.V.; Rotterdam; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

13th month salary

30 days of leave per year

Pension fully paid by Olenex

Work from home 1 day per week

Home office allowance

Discount on health insurance and gym

Job summary

Olenex Holdings B.V. in Rotterdam seeks an Account Support specialist to manage customer contracts, administration, and data across sales and internal teams. You will coordinate documents, generate reports, and support commercial decision-making with timely analyses.

The role involves maintaining contract records, assisting Account Managers, and driving process improvements in a dynamic oils & fats environment. English fluency required; Dutch/German a plus.

Qualifications

• Bachelor’s degree in Business Administration, Commercial Economics, International Business, Business Communication or equivalent experience.
• Min. 3 years in a comparable Administrative, Commercial or Account Support role.
• Basic commercial understanding and affinity with sales and customer account management.
• Interest in vegetable oils & fats industry.
• Strong English; Dutch or German a plus; excellent written and verbal communication.
• Solid Excel skills and experience with ERP systems (preferably SAP).

Responsibilities

• Manage and maintain customer contracts, including creation, amendments, and washouts in internal systems.
• Ensure accurate administration of commercial agreements and pricing information.
• Prepare and distribute contract balance reports, market reports, and analyses.
• Support Account Managers with reporting, customer administration, and commercial data management.
• Monitor and update market and pricing data to support decisions.
• Act as a link between Sales and internal departments to ensure service quality.
• Coordinate and maintain document management processes and systems.
• Identify opportunities for process improvements and optimize ways of working.
• Provide ad hoc reporting, analysis, and administrative support to the commercial team.
• Assist in executing customer agreements and support sales volume growth and customer satisfaction.

Skills

Team player

Excellent communication

English fluent

Solution-oriented mindset

Education

Bachelor’s degree in Business Administration or equivalent experience

Tools

Microsoft Excel

SAP ERP

Job description

Olenex Holdings B.V. in Rotterdam seeks an Account Support specialist to manage customer contracts, administration, and data across sales and internal teams. You will coordinate documents, generate reports, and support commercial decision-making with timely analyses.

The role involves maintaining contract records, assisting Account Managers, and driving process improvements in a dynamic oils & fats environment. English fluency required; Dutch/German a plus.