Account Support

Olenex; Rotterdam; Hybrid; EUR 42,000 - 62,000; Full time

Benefits offered by this job

30 days paid holidays

Company-paid pension plan

Work from home allowance

Health insurance and fitness discounts

Job summary

Olenex in Rotterdam is looking for an Account Support who will manage contracts and commercial data, deliver key reports, and support Account Managers. You’ll act as a link between Sales and other stakeholders to ensure operational excellence in an international environment.

The ideal candidate holds a Bachelor’s degree, has 3+ years in related roles, strong Excel and ERP/SAP skills, and fluent English; Dutch or German is a plus.

Qualifications

• Bachelor’s degree or equivalent experience in Business, Commercial, or Administrative fields.
• 3+ years of experience in an Account Support, Commercial Support, or Administrative role.
• Strong Excel and ERP/SAP skills.
• Fluent in English; fluency in Dutch, German or another European language is a plus.

Responsibilities

• Manage customer contracts and commercial data with accuracy and attention to detail.
• Support Account Managers with reporting, account administration, and commercial insights.
• Prepare and distribute contract, market, and customer-related reports.
• Act as a key link between Sales and internal stakeholders.
• Coordinate document management activities and maintain data quality.
• Identify process improvements and help optimize ways of working.
• Contribute to excellent customer service and the successful execution of customer agreements.

Skills

Excel skills

ERP/SAP

English fluency

Dutch knowledge

Communication skills

Teamwork

Education

Bachelor’s degree

Tools

ERP/SAP

Job description

We’re hiring: Account Support in the heart of Rotterdam!

As an Account Support, you’ll play a vital role in supporting our commercial team by managing customer contracts, maintaining commercial data, and delivering key reports and insights. Working closely with Account Managers and cross-functional teams, you'll help ensure operational excellence, drive customer satisfaction, and contribute to the success of our business in an international environment.

Outlook of responsibilities:

• Manage customer contracts and commercial data with accuracy and attention to detail
• Support Account Managers with reporting, account administration, and commercial insights
• Prepare and distribute contract, market, and customer-related reports
• Act as a key link between Sales and internal stakeholders
• Coordinate document management activities and maintain data quality
• Identify process improvements and help optimize ways of working
• Contribute to excellent customer service and the successful execution of customer agreements

What You Bring

• Bachelor’s degree or equivalent experience in Business, Commercial, or Administrative fields
• 3+ years of experience in an Account Support, Commercial Support, or Administrative role
• Strong Excel and ERP/SAP skills
• Fluent in English; fluency in Dutch, German or another European language is a plus
• Proactive team player with excellent communication skills
• Commercially minded, detail-oriented, and solution-driven
• Able to manage multiple priorities in a dynamic environment

What we offer you:

• 30 days of paid holidays per year
• A fully company-paid pension plan
• Working from home per company policy incl. allowance
• Discount on health insurance and fitness