Account Manager | Microsoft Dynamics ERP

WaveWorks | Tech Sales Recruitment; Netherlands; Remote; EUR 70,000 - 110,000; Full time

Benefits offered by this job

4 weeks annual leave + 11 national holidays

Mentorship and Microsoft certification reimbursement

Comprehensive health coverage

Flexible working hours

Job summary

A leading recruitment firm is seeking an Account Manager specializing in Microsoft Dynamics to manage client relationships across Europe. This fully remote position offers flexibility and requires strong communication skills, a proven IT account management background, and a deep understanding of Microsoft Dynamics 365. Competitive compensation and benefits are provided.

Qualifications

• Proven success in IT or software account management.
• Experience handling complex contracts, renewals, and SOWs.
• Based within a European time zone and able to work remotely.
• Excellent communication and commercial management skills.
• Experience with contracts, renewals and SOWs.
• CRM and pipeline management experience.

Responsibilities

• Develop and maintain strong, trust-based relationships with client stakeholders.
• Conduct regular account reviews and identify new business opportunities.
• Build strategic account plans aligned to client goals.
• Manage contracts, renewals, and pricing discussions.
• Collaborate with delivery teams to ensure successful project outcomes.
• Maintain accurate CRM data and provide reliable pipeline forecasts.
• Report on account health, opportunities, and customer satisfaction.

Skills

Strong understanding of Microsoft Dynamics 365 ERP and CRM solutions

Excellent stakeholder communication

Commercial management skills

Strong CRM and pipeline management experience

Remote Europe coordination

Education

Bachelor’s degree in business, marketing, or related field

Job description

Direct message the job poster from WaveWorks | Tech Sales Recruitment

Principal Recruitment Consultant, specialized in Tech and Sales positions in the Netherlands

Job Title: Account Manager – Microsoft Dynamics (Europe)

Netherlands - Remote within European time zones

Are you passionate about building long-term client relationships and helping organizations succeed through Microsoft technology? Join a fast-growing international Microsoft Dynamics consulting firm as an Account Manager. You’ll work with leading Microsoft partners across Europe—driving business growth, ensuring project success, and becoming a trusted advisor in the Microsoft ecosystem.

About the Employer

Our client is a global Microsoft consulting partner recognized for their technical excellence, collaborative culture, and long-standing relationship with Microsoft.

With 25+ years of experience delivering Microsoft Dynamics 365, Power Platform, Azure, and AI solutions, they empower partners and customers to modernize their systems, scale globally, and achieve digital transformation.

They offer a people-first culture built on trust, respect, autonomy, and teamwork, with a focus on professional growth and flexibility.

The Role

As an Account Manager, you’ll own customer relationships across Europe—ensuring clients achieve maximum value from Microsoft Dynamics 365 and related solutions. You’ll partner with internal delivery teams, oversee account performance, and identify opportunities for expansion and renewal.

Key Responsibilities

• Develop and maintain strong, trust-based relationships with client stakeholders.
• Conduct regular account reviews and identify new business opportunities.
• Build strategic account plans aligned to client goals.
• Manage contracts, renewals, and pricing discussions.
• Collaborate with delivery teams to ensure successful project outcomes.
• Maintain accurate CRM data and provide reliable pipeline forecasts.
• Report on account health, opportunities, and customer satisfaction.

Your Profile

• Bachelor’s degree in business, marketing, or related field.
• Proven success in IT or software account management.
• Strong understanding of Microsoft Dynamics 365 ERP and CRM solutions.
• Excellent stakeholder communication and commercial management skills.
• Experience handling complex contracts, renewals, and SOWs.
• Strong CRM and pipeline management experience.
• Based within a European time zone and able to work remotely.

What’s on Offer

• Fully remote role across Europe with flexible working hours.
• Work with a global Microsoft consulting firm operating across multiple countries.
• 4 weeks annual leave + 11 national holidays.
• Mentorship and Microsoft certification reimbursement.
• Comprehensive health coverage and flexible allowance.
• Collaborative, international team culture.
• Competitive compensation based on experience and location.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, Business Development, and Information Technology
• IT Services and IT Consulting, Software Development, and IT System Custom Software Development