Account Manager - Ingredient Processing - Europe

dsm-firmenich; Maastricht; Hybrid; EUR 49,000 - 60,000; Full time

Benefits offered by this job

Opportunity to conquer new markets

Impact millions of consumers daily

Science-led company with innovation

Collaborative culture where teams win

Continuous learning and growth

Job summary

dsm-firmenich is seeking an Account Manager for Europe to drive profitable growth across a defined customer portfolio in BCIP. The role emphasizes customer engagement, opportunity development, and execution of regional commercial strategies.

The position requires 5–10 years in commercial account management within ingredient processing, with a strong technical understanding of ingredients and a hunter mindset to create new business opportunities.

Qualifications

• 5–10 years' experience in commercial account management, preferably in ingredient processing.
• Strong technical understanding of ingredients and their applications.
• Curiosity and learning agility to spot trends and customer needs.
• Courage to challenge the status quo and push boundaries.
• Hunter mindset for proactive opportunity creation and growth.

Responsibilities

• Own and develop a portfolio of customers, driving profitable growth and long-term partnerships.
• Build and execute account plans aligned with BCIP regional strategy.
• Identify, develop and convert a robust sales pipeline in Atlas CRM.
• Lead pricing, negotiations, and contract management per guidelines.
• Collaborate cross-functionally to deliver customer projects and win new business.
• Ensure accurate forecasting, reporting, and market insight generation.

Skills

Account management

Commercial mindset

Pipeline development

Forecasting

Tools

Atlas CRM

Job description

The Account Manager - Ingredient Processing - Europe role is based in Austria and open to other European locations, including the Netherlands, Germany and France. Listed locations include Haag am Hausruck, Austria; Delft Biotech Campus, Netherlands; Grenzach, Germany; and 2 more locations.

The Account Manager - BCIP Europe is responsible for driving profitable growth across a defined portfolio of customers within the Baking, Confectionery & Ingredient Processing (BCIP) segment. The role centers on accelerating growth in Ingredients Processing through strong customer engagement, proactive opportunity development, and effective execution of regional commercial strategies.

Your key responsibilities:

• Own and develop a portfolio of customers, driving profitable growth and long-term partnerships
• Build and execute account plans aligned with BCIP regional strategy
• Identify, develop and convert a robust sales pipeline in CRM (Atlas)
• Lead pricing, negotiations, and contract management in line with company guidelines
• Collaborate cross-functionally to deliver customer projects and win new business.
• Ensure accurate forecasting, reporting, and market insight generation to support decision-making

We offer:

• A unique opportunity to conquer new markets by bringing science and consumer needs together
• A chance to impact millions of consumers every day - with sustainability embedded in everything we do
• A science-led company with cutting-edge innovation - from biotech breakthroughs to next-generation ingredient solutions
• Growth that keeps up with you - join an industry leader that develops your expertise and leadership
• A collaborative culture where your voice matters and teams win together
• Learning that never stops
• A culture that lifts you up
• The freedom to move across businesses, teams, and borders

In Austria, we offer a minimum gross annual salary of EUR 54.642 with the possibility of increase depending on qualifications and experience.

You bring:

• 5 -10 years' experience in commercial account management preferably within the ingredient processing industry.
• Strong technical understanding of ingredients and their applications, with the ability to discuss customer needs and collaborate with technical teams.
• Curiosity and learning agility - constantly seeking new insights, trends, and customer needs
• Courage to challenge - not afraid to push boundaries, bring new thinking, and question the status quo
• A strong hunter mindset - proactively creating opportunities and driving new business growth
• Clear ownership and accountability - delivering on commitments and taking responsibility for results
• A structured, disciplined approach to pipeline, forecasting, and execution
• Strong external focus - building trust with customers while identifying and capturing growth opportunities

About dsm-firmenich

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

Your voice matters here. And your ideas? They're essential to our future. Because real progress only happens when we go beyond, together.