Strategic Account Manager - Ingredient Processing (Europe)

dsm-firmenich; Delft; Hybrid; EUR 49,000 - 60,000; Full time

Benefits offered by this job

Global mobility

Industry leader

Collaborative culture

Learning and growth

Sustainability focus

Job summary

dsm-firmenich Europe seeks an Account Manager - BCIP Europe to drive profitable growth across a defined portfolio of customers within the Baking, Confectionery & Ingredient Processing segment. The role centers on accelerating growth in Ingredients Processing through strong customer engagement and proactive opportunity development.

You will lead cross-functional teams, manage pricing and contracts, and build account plans aligned with regional strategy while delivering accurate forecasting and

Qualifications

• 5–10 years' experience in commercial account management within the ingredient processing industry.
• Strong technical understanding of ingredients and their applications.
• Curiosity and learning agility - constantly seeking new insights and customer needs.
• Courage to challenge - not afraid to push boundaries and question the status quo.
• A strong hunter mindset - proactively creating opportunities and driving new business growth.
• Clear ownership and accountability - delivering on commitments and results.
• A structured, disciplined approach to pipeline, forecasting, and execution.
• Strong external focus - building trust with customers while identifying growth opportunities.

Responsibilities

• Own and develop a portfolio of customers, driving profitable growth and long-term partnerships.
• Build and execute account plans aligned with BCIP regional strategy.
• Identify, develop and convert a robust sales pipeline in CRM (Atlas).
• Lead pricing, negotiations, and contract management in line with company guidelines.
• Collaborate cross-functionally to deliver customer projects and win new business.
• Ensure accurate forecasting, reporting, and market insight generation to support decision-making.

Skills

Account management

Industrial ingredients knowledge

Customer engagement

Tools

CRM Atlas

Job description

dsm-firmenich Europe seeks an Account Manager - BCIP Europe to drive profitable growth across a defined portfolio of customers within the Baking, Confectionery & Ingredient Processing segment. The role centers on accelerating growth in Ingredients Processing through strong customer engagement and proactive opportunity development.

You will lead cross-functional teams, manage pricing and contracts, and build account plans aligned with regional strategy while delivering accurate forecasting and