Account Manager – FinTech Loan Origination (Remote)

Simbuka; Eindhoven; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary

Full-Time Position: 32-40 hours/week

Flexible Working Hours and Remote Work

25 paid vacation days per year

Professional Development budget

Travel Cost Reimbursement

Autonomy and Initiative

Inclusive Culture and Regular Events

Job summary

Simbuka in Eindhoven, The Netherlands, is seeking an Account Manager to own customer relationships and bridge between clients and engineering teams. You will translate customer needs into clear requirements and manage multiple topics in parallel in a structured and proactive way.

You will work in an international environment, with a focus on financial systems, while advancing platform adoption across clients and studios alike.

Qualifications

• Bachelor's or Master's degree (any field).
• Strong communication skills, both verbal and written.
• Ability to work with both technical and non-technical stakeholders.
• Ability to understand and translate customer needs into clear requirements.
• Structured and organized, with the ability to manage multiple topics and projects in parallel.
• Strong sense of ownership and responsibility.
• Interest in financial systems and digital solutions.
• Comfortable working in an international environment.
• Fluency in English; additional languages are a plus.
• Experience working with software products or technical teams is a strong advantage.

Responsibilities

• Own and manage relationships with Simbuka's customers.
• Act as the main point of contact between customers and internal teams, especially engineering.
• Understand customer needs and translate them into clear requirements for the development team.
• Follow up on ongoing projects, ensuring alignment between customer expectations and delivery.
• Communicate product capabilities and guide customers in using the platform effectively.
• Prepare proposals, quotations, and reports.
• Keep structured records of customer interactions and project status.
• Identify opportunities to improve customer experience and expand usage of the platform.
• Stay informed about industry trends and customer needs.
• Deliver presentations, product demos, and training sessions when needed.

Skills

Communication

Stakeholder management

Requirements translation

Structured & organized

Ownership

Financial systems interest

International environment

English fluency

Software product experience

Education

Bachelor's or Master's degree

Job description

Simbuka in Eindhoven, The Netherlands, is seeking an Account Manager to own customer relationships and bridge between clients and engineering teams. You will translate customer needs into clear requirements and manage multiple topics in parallel in a structured and proactive way.

You will work in an international environment, with a focus on financial systems, while advancing platform adoption across clients and studios alike.