Account manager

Servicepoints; Eindhoven; Hybrid; EUR 36,000 - 43,000; Full time

Benefits offered by this job

25 vacation days

Pension scheme

Extensive training opportunities

Job summary

Service Points in Eindhoven is seeking an Account Manager for a full-time role to drive our customers’ dropshipping success and optimize their e-commerce supply chains. You will be the primary contact for a portfolio of business customers, translating needs into effective solutions and building strong relationships.

The role offers a high-performance environment with growth opportunities, and requires strong Dutch and English communication to engage customers and colleagues at all levels.

Qualifications

• Minimum HBO working and thinking level.
• Strong data analysis and advisory skills.
• Excellent Dutch and English communication.
• Able to build strong customer relationships.

Responsibilities

• Serve as the main contact for a group of business customers.
• Analyze supply chain performance to advise on improvements.
• Develop and maintain strong customer relationships.
• Translate customer needs into tailored solutions.

Skills

Data analysis

Client communication

Relationship building

Dutch language

English language

Education

HBO level

Job description

Account manager

Eindhoven

Full time

Up to €3500

Will you help our customers to a next level dropshipping business?

Become part of our ambitious team within a high performance environment and achieve new heights for yourself and your customers together with us! As an account manager you know how to make a real impact and develop yourself into a true E-com expert.

Who are we?

We at Service Points are an ambitious young Scale-Up that operates in the E-commerce and Software sector. Despite the enormous growth of recent years, we always continue to strive for new heights. We are on the verge of exponential growth due to the international positioning of our unique software and services. With this large-scale internationalization, we aim for 10X growth in the next 1-3 years, where we will continue to innovate.

Who are we looking for?

We are looking for driven people who are ready to grow together with the organization to unprecedented heights, where commitment and flexibility are of paramount importance. We attach great importance to the input of our people. That is why we think it is important that everyone within the organization thinks along and contributes at a strategic level. Within this dynamic and fast-growing environment, having ambition is highly valued and recognized. So there are many opportunities for those with the right mentality and drive.

For our operational team we are looking for committed and professional account managers who will ensure that new heights are reached!

What do you do as an ac?

As an account manager, you are the point of contact for your own group of business customers and you are continuously focused on improving their E-commerce activities by optimizing the supply chain.

You enjoy doing this

• From our head office you can find out the wishes and needs of your customers. You translate this into the right solution for the customer's question or problem.

• Carrying out analyzes of the (supply chain) performance of your customers in order to provide targeted advice so that you and the customer can get the best out of his/her business. You become an integral part of the customer's business.Building and maintaining your business relationships.You enjoy providing the very best service, even when something goes wrong.Learn new things and make improvements based on your knowledge.Think along and contribute to the company's strategy in the form of quarterly goals that you determine and achieve together with others within the teamMaking other colleagues within the team better

You recognize yourself in this

• Minimum HBO working and thinking level.You can handle data well and provide analyzes and targeted adviceYou communicate easily at different levels, from customer to colleague level. This is no problem for you.You are enthusiastic and motivated to get the best out of yourself and the others within your team. This way you convince others of your ideas and they move along with you just as enthusiastically.You are stress-resistant and know how to work in a structured manner and set the right priorities.You are social and know how to build strong business relationships with your customersYou are willing to go the extra mile when necessary.You are customer-oriented and can empathize with the customer's needs and ensure that these are met with our service.A good command of the Dutch and English language, spoken and written.

This is what you are looking for in a job

• Enough challenges and growth opportunities within your positionA high performance environment with a young and driven teamRoom for your own growth and development with a choice of 150,000 different courses and trainingA rapidly growing international scale-up business environmentSpace for new initiatives and ideas. We are always open to that. Whether you work with us for a week, month or a year.25 vacation days. If you promise you'll come back.Pension scheme