3362 Principal VTC Technician

Contact One Communications, Inc.; Den Haag; On-site; EUR 50,000 - 70,000; Part time

Job summary

A technology services company in the Netherlands seeks a Principal VTC Technician to manage AV infrastructure for digital meetings. The ideal candidate will have an active NATO SECRET security clearance, with over 5 years of professional AV experience, particularly in sound mixing for live events. Responsibilities include setting up technical plans, leading teams during events, and troubleshooting AV technologies. Candidates proficient in NATO languages and with relevant engineering training are preferred. This is a contract role.

Qualifications

• Active NATO SECRET security clearance required.
• At least 5 years of professional AV experience.
• Experience in leading a team of AV technicians.

Responsibilities

• Set up AV infrastructure for digital meetings.
• Create technical plans and oversee events.
• Provide support and troubleshoot conference issues.

Skills

AV experience

Sound mixing for live events

Setup of PTZ cameras using NDI protocol

Configuration of video control systems

Delivery of live digital events

Team leadership in AV environments

Troubleshooting collaboration services

Knowledge of NATO responsibilities

Language proficiency in NATO languages

Education

Higher training in Telecommunications, Electronics, Electrical, or Computer Engineering

Tools

Blackmagic

vMix

Job description

Join to apply for the 3362 Principal VTC Technician role at Contact One Communications, Inc.

Required Security Clearance: NATO SECRET

Specific Working Conditions

• Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.

Duties and Role

• Set up and manage the AV infrastructure for digital meetings and events; from AV equipment to streaming and recording.
• Write, plan and execute a full AV implementation plan in alignment with customers, providing excellent customer service and communication.
• Prepare and manage a mobile streaming studio including videowalls, greenscreen, etc.
• Create and write a technical plan and Run of Show for larger digital/hybrid conferences and events.
• Instruct and supervise a technical team during larger digital/hybrid conferences and events.
• Set up, configure and operate PTZ cameras using NDI protocol.
• Design and create jingles, banners, and other digital signage required for digital events and meetings.
• Provide first level support and troubleshooting for customers experiencing issues with conference scheduling, videobridging, recording etc.
• Identify, verify and diagnose suspected trouble AV/VTC Resources and Services through monitoring.
• Deputize for higher grade staff, if required.
• Perform other duties as may be required.

Skills, Knowledge & Experience

• The candidate must have a currently active NATO SECRET security clearance.
• Higher training in a relevant discipline such as Telecommunications, Electronics, Electrical, or Computer Engineering.
• At least 5 years of professional AV experience, with a strong focus on sound mixing for live events and TV productions.
• Experienced in setup, configuration and operation of PTZ cameras using NDI protocol.
• Proficient in video control systems such as Blackmagic and production systems like vMix for live switching and content management.
• Minimum 5 years of hands‑on experience delivering live digital and hybrid events on streaming platforms such as Webex, Microsoft Teams, and Sype.
• Experience in leading a team of AV technicians during live digital/hybrid events and meetings.
• Ability to configure, install and troubleshoot industry standard collaboration services from both Poly, Cisco etc. including Poly RMX, Poly DMA and Poly RPRM.
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.
• Language proficiency: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCIA is conducted in the English language.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting