Workshop Manager

Crown Equipment Sdn. Bhd (Malaysia); Shah Alam; On-site; MYR 60,000 - 80,000; Full time

Benefits offered by this job

Mobile phone provided

Insurance benefit: GHS-Inpatient & Outpatient

Unlimited panel clinic

Flexi Benefit

Job summary

Crown Equipment Sdn. Bhd (Malaysia) is seeking a Workshop Supervisor in Shah Alam to manage and support workshop technicians, ensuring they deliver high-quality service efficiently.

The role involves overseeing daily operations, maintaining safety standards, and ensuring accurate task documentation. Candidates should have a diploma or degree in Engineering or Business, with supervisory experience in industrial environments. The company offers a dynamic work culture focused on employee development and recognition.

Qualifications

• Proven experience in supervisory or management roles, preferably in industrial environments.
• Experience in capital equipment sales and servicing is an added advantage.

Responsibilities

• Manage and support workshop technicians, including scheduling and performance monitoring.
• Drive a strong safety culture and ensure compliance with EHS standards.
• Monitor productivity and ensure accurate job documentation.

Skills

Supervisory experience

Customer focus

Technical knowledge of Material Handling Equipment

Solid communication skills (English and Bahasa Malaysia)

People management

Education

Diploma or Bachelor's degree in Engineering, Business, or related field

Job description

About the role

• Manage and support workshop technicians, including scheduling, performance monitoring, coaching, and addressing employee matters.
• Manage daily workshop operations to ensure fast, safe, and high-quality service while leading a team of technicians.
• Ensure accurate job documentation, monitor productivity, and work progress, and maintain cleanliness and proper housekeeping standards.
• Coordinate work schedules, ensure timely unit delivery, support technical modifications, and perform pre-delivery checks.
• Oversee inspection, tagging, and maintenance of rental units, batteries, and floor stock in collaboration with relevant teams.
• Ensure proper waste disposal and maintain a clean and organized work environment.
• Drive a strong safety culture, ensure compliance with EHS standards, conduct inspections, and report incidents as per guidelines.

3 best things about the role

• Be part of a Company that is a leading innovator in a world-class forklift and material handling equipment
• Work for a Company that values good people, with a culture of developing employees and promoting within
• Have opportunities for recognition and appreciation

Responsibilities

Team Leadership & Safety

• Schedule daily technician tasks.
• Coach and train team members.
• Resolve basic employee issues.
• Enforce strict workplace safety rules.
• Conduct regular workshop inspections to identify hazards.
• Report and document incidents following company guideline.
• Provide technical support when needed.

Workshop Administration

• Track job progress daily.
• Complete work orders accurately.
• Monitor team productivity levels.
• Keep work bays clean.
• Maintain tools and equipment.
• Update internal teams on progress.

Equipment & Quality Control

• Ensure on-time customer deliveries.
• Maintain rental units for hire.
• Check modifications meet engineering standards.
• Perform final pre-delivery inspections.
• Manage off-hire trucks and batteries.

Ad Hoc Duties

• Support team engagement and undertake additional tasks or projects as assigned.

Qualifications

• Diploma or Bachelor's degree in Engineering, Business, or related field
• Proven experience in supervisory or management roles, preferably within industrial environments
• Experience in capital equipment sales and servicing is an added advantage
• Strong customer focus with effective relationship management skills
• Good communication skills in English and Bahasa Malaysia
• Solid technical knowledge of Material Handling Equipment (MHE)
• Strong people management capabilities.

Benefits

• Mobile phone provided
• Insurance benefit: GHS-Inpatient & Outpatient, GP-Specialist, GPA & GTL
• Unlimited panel clinic
• Flexi Benefit