Workday Consultant

Lancesoft Malaysia; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Lancesoft Malaysia in Kuala Lumpur is seeking a proactive Project Coordinator to support Project Managers in executing complex customer projects and maintaining project profiles in Financial Force. You will coordinate parts, configurations, and system requirements, while liaising across Sales, Engineering, and Operations to ensure on-time delivery.

The role requires strong communication, organization, and multi-project handling in a fast-paced IT/hardware environment, with a focus on delivering

Qualifications

• Bachelor’s degree in IT, Project Management, Business, or related field preferred.
• Diploma with relevant professional experience may be considered.
• Familiarity with project management methodologies and processes.
• Basic understanding of PC operating systems, deployment environments, and configuration services is an advantage.
• 3+ years of experience in project coordination, project management, program coordination, sales operations, IT operations, or a similar role.
• Experience coordinating activities across multiple teams or business functions.
• Experience in a technology, hardware, IT services, or enterprise environment is an advantage.

Responsibilities

• Support project managers in executing custom and complex customer projects.
• Review customer documentation and create project profiles in Financial Force (FF).
• Submit, monitor, and track projects through the engineering lifecycle.
• Coordinate project-specific part numbers, configurations, and system requirements.
• Coordinate activities across Sales, Engineering, Operations, and other internal teams.
• Monitor project progress, timelines, milestones, and deliverables.
• Identify project risks, issues, and dependencies and escalate where required.
• Prepare and provide regular project status updates and reports.
• Act as a key liaison between Project Managers, Project Engineering, Sales, Customers, and Operations.

Skills

Stakeholder management

Verbal & written communication

Organization & time management

Attention to detail

Multi-priority handling

Microsoft Office

Cross-functional teamwork

Problem solving

Analytical mindset

Education

Bachelor's degree in IT/PM/Business

Diploma with relevant experience

Tools

DOMS

DellStar

Financial Force (FF)

OFS

EBI

PET Tool

FMT

Job description

• Support Project Managers in executing custom and complex customer projects.
• Review customer documentation and create project profiles in Financial Force (FF).
• Submit, monitor, and track projects through the engineering lifecycle.
• Coordinate project-specific part numbers, configurations, and system requirements.
• Coordinate activities across Sales, Engineering, Operations, and other internal teams.
• Monitor project progress, timelines, milestones, and deliverables.
• Identify project risks, issues, and dependencies and escalates where required.
• Prepare and provide regular project status updates and reports.

Stakeholder Management

• Act as a key liaison between Project Managers, Project Engineering, Sales, Customers, and Operations.
• Maintain clear communication and alignment on project scope, timelines, and deliverables.
• Participate in customer meetings, project discussions, and planning sessions.
• Serve as the day-to-day coordination point for project-related activities.

Delivery & Quality

• Support the successful delivery of projects within agreed timelines and scope.
• Assist with project schedules, resource coordination, and governance activities.
• Support quality checks and validation of project deliverables.
• Coordinate issue resolution and follow up on escalations.
• Identify opportunities for process improvement and operational efficiency.

Operational & Technical Support

• Work with project and operational tools such as DOMS, DellStar, Financial Force (FF), OFS, EBI, PET Tool, and FMT.
• Support configuration services and deployment toolsets.
• Assist with implementation planning and delivery tracking.
• Analyze project performance and contribute to process improvement initiatives.

Required Skills

• Strong verbal and written communication skills.
• Excellent organizational, coordination, and time-management abilities.
• Strong attention to detail and ability to manage multiple priorities.
• Good stakeholder management and interpersonal skills.
• Ability to handle conflicts, escalations, and time-sensitive issues.
• Proactive, analytical, and solution-oriented approach.
• Strong Microsoft Office skills, particularly Excel, Word, and PowerPoint.
• Ability to work effectively in a fast-paced, cross-functional environment.

Qualifications

• Bachelor’s degree in IT, Project Management, Business, or a related field preferred.
• Diploma with relevant professional experience will also be considered.
• Familiarity with project management methodologies and processes.
• Basic understanding of PC operating systems, deployment environments, and configuration services is an advantage.

Experience

• 3+ years of experience in project coordination, project management, program coordination, sales operations, IT operations, or a similar role.
• Experience coordinating activities across multiple teams or business functions.
• Experience in a technology, hardware, IT services, or enterprise environment is an advantage.