Work-From-Home General/Admin VA (Real Estate Client)

Catalyst Recruitment 2020 Limited; Selangor; Remote; MYR 28,000 - 45,000; Full time

Job summary

Catalyst Recruitment 2020 Limited is seeking a General/Admin VA to support day-to-day administrative and coordination tasks in the real estate sector. The role involves handling client inquiries, scheduling, and coordinating property viewings, with communications in Chinese and English.

The ideal candidate should be based in Malaysia, proficient in Chinese and English, and comfortable working remotely with basic CRM and Google Workspace skills. Prior admin or VA experience is preferred.

Qualifications

• Must be based in Malaysia.
• Fluent in Chinese and English.
• Experience in admin, customer service, property, or VA preferred.
• Comfortable handling client communication and follow-ups.
• Familiar with CRM systems and Google Workspace.
• Able to work independently in a remote environment.

Responsibilities

• Respond to client enquiries and follow-ups.
• Manage bookings, appointments and schedules.
• Assist with property viewing arrangements.
• Handle basic documentation and admin tasks.
• Communicate with clients in Chinese and English.
• Use CRM to manage contacts, follow-ups and records.
• Assist with other admin tasks as required.

Skills

Bilingual Chinese English

Organised

Independent remote work

Tools

CRM systems

Google Workspace

Job description

Timezone: Singapore Working Hours

About the role

We are looking for a General/Admin VA to support our client with day-to-day administrative and coordination tasks in the real estate industry.

Key responsibilities

• Respond to client enquiries and handle follow-ups
• Manage bookings, appointments, and schedules
• Assist with ad hoc property viewing arrangements
• Handle basic documentation and administrative tasks
• Communicate and follow up with clients/customers in both Chinese and English
• Use basic CRM systems to manage contacts, follow-ups, and update records
• Assist with other relevant administrative tasks as required

About you

• Must be based in Malaysia
• Able to communicate confidently in Chinese and English
• Previous administrative, customer service, property, or VA experience is preferred
• Comfortable handling client communication and follow-ups
• Basic knowledge of CRM systems
• Familiar with Google Workspace
• Organised, reliable, and able to manage multiple tasks
• Able to work independently in a remote environment