Wine-Savvy Waiter/Waitress

SW WINE DEPOT SDN BHD; Kuala Lumpur; On-site; MYR 22,000 - 29,000; Full time

Benefits offered by this job

Gratuities

Wine training

Uniform provided

Job summary

SW Wine Depot SDN BHD in Kuala Lumpur is seeking a professional Waiter/Waitress for a full-time front-of-house role. You will deliver exceptional service, recommend wines, and ensure guests have memorable dining experiences while collaborating with kitchen and bar staff.

The position emphasizes hospitality, attentiveness, and the ability to work in a fast-paced environment, with opportunities to develop wine knowledge and customer relations.

Qualifications

• Experience in waiter/waitress or hospitality role.
• Strong communication with diverse guests.
• Excellent attention to detail when taking orders and serving.

Responsibilities

• Greet guests and seat them per dining room procedures.
• Present menus and recommend food and wine options.
• Take orders accurately and relay to kitchen and bar.
• Serve orders promptly and correctly.
• Know menu items, ingredients, and allergens.
• Maintain table cleanliness and clear plates efficiently.
• Process payments with accuracy and integrity.
• Respond to guest requests and address concerns professionally.
• Maintain personal hygiene and presentability.
• Assist with setup and breakdown of dining area.
• Collaborate with kitchen and bar staff for smooth service.

Skills

Customer service

Communication

Attention to detail

POS systems

Wine knowledge

Job description

SW Wine Depot SDN BHD in Kuala Lumpur is seeking a professional Waiter/Waitress for a full-time front-of-house role. You will deliver exceptional service, recommend wines, and ensure guests have memorable dining experiences while collaborating with kitchen and bar staff.

The position emphasizes hospitality, attentiveness, and the ability to work in a fast-paced environment, with opportunities to develop wine knowledge and customer relations.