Guest Experience Waiter — Hospitality Pro in KL

Private Advertiser; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Staff meals

Flexible scheduling where possible

Performance-based gratuities and tips

Job summary

Private Advertiser in Kuala Lumpur City Centre is seeking enthusiastic Waiters/Waitresses for a full-time role. You will be at the forefront of guest experience, delivering exceptional service and ensuring seamless dining moments.

Responsibilities include greeting guests, taking orders, presenting dishes, and processing payments while maintaining high standards of cleanliness. Flexibility to work evenings, weekends, and holidays is essential.

Qualifications

• Previous experience in waiter/waitress or customer-facing hospitality role.
• Excellent communication and interpersonal skills for guest service.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Professional demeanor with a positive, courteous attitude.
• Knowledge of food and beverage service standards and etiquette.
• Ability to work flexible hours including evenings, weekends, holidays.
• Physical stamina to stand long periods and carry items safely.
• Basic numeracy for processing payments accurately.
• Familiarity with POS systems is advantageous.
• Certification in food hygiene or hospitality training preferred but not essential.

Responsibilities

• Greet guests warmly, seat promptly, and provide menus.
• Take accurate orders and relay them clearly to kitchen and bar staff.
• Present dishes and beverages with attention to detail and prompt service.
• Offer knowledge on menu items, dietary needs, and pairings.
• Maintain cleanliness and hygiene across service areas.
• Keep glasses filled and tables cleared between courses.
• Process payments accurately by cash or card.
• Address guest requests and resolve concerns professionally.
• Collaborate with kitchen, bar, and housekeeping for smooth operation.
• Adhere to health, safety, and food hygiene standards.

Skills

Communication

Guest service

Multitasking

Attention to detail

Teamwork

Flexibility

Tools

POS systems

Job description

Private Advertiser in Kuala Lumpur City Centre is seeking enthusiastic Waiters/Waitresses for a full-time role. You will be at the forefront of guest experience, delivering exceptional service and ensuring seamless dining moments.

Responsibilities include greeting guests, taking orders, presenting dishes, and processing payments while maintaining high standards of cleanliness. Flexibility to work evenings, weekends, and holidays is essential.