Wealth & Trading Platforms IT Support Engineer

hlb; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Hong Leong Bank is seeking a capable Software Engineer to own end-to-end lifecycle activities for banking applications in a wealth management context. You will engage in system analysis, design, development, reporting, and support while ensuring adherence to bank standards and regulatory requirements.

The role includes production support, monitoring, QA, and collaboration with cross-functional teams to implement enhancements and maintain system stability.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Information Systems, or related field.
• 3-5 years of experience in Retail Wealth Management, Private Banking, or Brokerage systems.
• Experience in Windows Server, UNIX Servers, OCP/Containers, Oracle DB / MySQL DB.
• Experience with Core Wealth Management systems is a plus.

Responsibilities

• Provide Level 1 and Level 2 application support with incident management.
• Monitor application performance, database health, and release deployments.
• Liaise with business users to define system requirements and propose software solutions.
• Prepare and conduct QA testing to ensure accurate and complete implementations.
• Coordinate with L3 engineering/vendor teams for bugs and integrations and ensure security & governance.

Skills

Analytical skills

Troubleshooting

Communication

Team collaboration

Education

Bachelor's degree in CS/IT

Tools

Jira Service Desk

ServiceNow

Unix/Linux

Oracle DB

MySQL

Kubernetes

OCP/Containers

Job description

Hong Leong Bank is seeking a capable Software Engineer to own end-to-end lifecycle activities for banking applications in a wealth management context. You will engage in system analysis, design, development, reporting, and support while ensuring adherence to bank standards and regulatory requirements.

The role includes production support, monitoring, QA, and collaboration with cross-functional teams to implement enhancements and maintain system stability.