IT Application Support (Avaloq)

Hong Leong Bank; Malaysia; On-site; MYR 70,000 - 110,000; Full time

Job summary

Hong Leong Bank in Malaysia seeks an IT professional to ensure the stability and smooth operation of the Avaloq Wealth Management System. You will develop technical scripts, manage middleware, and translate business needs into technical solutions through close collaboration with stakeholders.

The role involves supporting project implementations, ensuring compliance with banking and risk regulations, and providing production support, DR/BCP, and incident resolution.

Job description

If you are looking to excel and make a difference, take a closer look at us… Overview: This role drives the stability and daily operations of the Avaloq Wealth Management System. You will develop technical scripts, manage middleware, and translate business needs into technical solutions by collaborating with stakeholders. Additionally, you will support project implementations and ensure strict compliance with banking and risk regulations.

Responsibilities

• System Support & Operations: Responsible for ensuring the stability, performance, and daily operation of the new Wealth Management System (Avaloq platform).
• Technical Development: Develop and deploy additional scripts as requested by business users, and manage middleware and web server platforms.
• Team & Project Assistance: Assist the Team Lead in managing user requirements, system design, applications development, implementation, production support, and DR BCP/Live Run operations.
• Stakeholder Coordination: Act as a key liaison between business users, technical infrastructure teams, PMO, SMEs, third-party vendors, and outsourcers to translate business needs into technical solutions.
• Compliance & Risk Management: Assist the Team Lead in ensuring technical activities strictly comply with Bank standards, IT audit/risk guidelines, and Central Bank regulations.

Skills & Experience

We Are Looking For:

• Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or a related field.
• Experience Working experience with similar apps support is an advantage.
• More than 3 years of IT Support experience, ideally within a bank, financial institution, or fintech environment.
• Prior exposure to core banking systems is a major plus.
• Able to work independent with good communication skills
• Advanced skill in Java/.NET, MSSQL, WINTEL, UNIX, TOMCAT, Windows and Unix scripting
• Special Skills - Proficient in SQL (Oracle SQL, MSSQL, stored procedure,SSIS)
• Basic scripting command in Linux and Window
• Java spring/JMS
• Java Jasper Report
• Micro Focus
• Experience in Avalog Navigation is preferable.

For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/

We appreciate your application and will be in touch with shortlisted candidates regarding next steps.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.