Warehouse Supervisor

Wah Kong Corporation Sdn Bhd; Shah Alam; On-site; MYR 45,000 - 78,000; Full time

Job summary

Wah Kong Corporation Sdn Bhd is seeking a capable Warehouse Supervisor in Shah Alam to oversee daily warehouse and e-commerce fulfilment activities. You will plan manpower, lead and train staff, and ensure accurate receiving, storage, picking, packing and dispatch to meet tight timelines.

You will monitor inventory movement, conduct counts, investigate discrepancies, and enforce safety standards. Experience with forklifts and WMS is preferred for efficient operations.

Qualifications

• Experience in warehouse supervision or team leadership.
• Strong planning and scheduling abilities.
• Good communication and attention to detail.

Responsibilities

• Supervise daily warehouse and e-commerce fulfilment activities.
• Plan manpower and work schedules.
• Train and monitor warehouse staff for productivity and quality.
• Ensure proper receiving, storage, picking, packing and dispatch.
• Monitor order fulfilment and on-time processing for e-commerce orders.
• Oversee loading/unloading and inventory movement.
• Conduct stock counts and investigate discrepancies.
• Maintain safety and cleanliness per SOPs.

Skills

Leadership

Team supervision

Attention to detail

Planning & scheduling

Communication

Tools

WMS

Forklift

Inventory system

Job description

Supervise and coordinate daily warehouse and e-commerce fulfilment activities.

Plan manpower allocation and work schedules according to daily operational requirements.

Lead, guide, train and monitor warehouse employees to ensure productivity and work quality.

Ensure goods are accurately received, stored, picked, packed and dispatched according to operational requirements.

Monitor order fulfilment to ensure e-commerce orders are processed accurately and within the required timeline.

Ensure proper loading and unloading of incoming and outgoing goods.

Monitor inventory movement and conduct regular stock counts and cycle counts.

Investigate and report inventory discrepancies, damaged goods or operational issues.

Ensure proper use and maintenance of warehouse equipment, including forklifts, pallet jacks, scanners and other handling equipment.

Enforce warehouse safety procedures and ensure the workplace is clean, safe and organised.

Ensure compliance with company SOPs, policies and relevant regulatory requirements.

Identify opportunities to improve warehouse processes, productivity and cost efficiency.

Prepare and maintain reports relating to warehouse productivity, inventory accuracy, manpower and operational performance.

Coordinate closely with E-Commerce, Operations, Logistics, Customer Service and other relevant departments to ensure smooth order fulfilment.

Perform any other duties assigned by Management from time to time.

Work experience and skills

Valid forklift certification or licence is preferred / required where applicable.

Additional qualification in Warehouse Management, Logistics, Supply Chain or a related field will be an added advantage

Relevant working experience in warehouse, logistics or e-commerce fulfilment operations.

Previous supervisory or team-leading experience is preferred.

Experience in receiving, picking, packing, stock control and dispatch operations.

Experience operating forklifts and other warehouse equipment.

Familiarity with warehouse scanners, inventory systems or Warehouse Management Systems (WMS) would be an advantage.

Good understanding of inventory control and warehouse safety practices.

Strong leadership and people-management skills.

Good planning, coordination and problem-solving abilities.

Able to work in a fast-paced environment and meet daily operational deadlines.

Detail-oriented with a strong focus on accuracy.

Good communication and teamwork skills.

• How many years' experience do you have as a warehouse supervisor?

Wah Kong Corporation Group, established its operation in 1979 as a photo retailer in a small town in Southern Perak. The Group is a market leader in Distribution, Retailing & eCommerce in Consumer Goods, Pet Care, Confectionery, IT Gadgets and Outdoor Lifestyle.

The Group has 9 retail outlets, 5 wholesales office, 1 manufacturing plant and more than 25,000 distribution points throughout the Malaysia. Its pet care & confectionery products are exported to Brunei, Singapore, Indonesia, Australia, Vietnam, Cambodia, Hong Kong, Macau, China, Myanmar, Republic of Yemen, Papa New Guinea and South Africa.

Wah Kong Corporation Group, established its operation in 1979 as a photo retailer in a small town in Southern Perak. The Group is a market leader in Distribution, Retailing & eCommerce in Consumer Goods, Pet Care, Confectionery, IT Gadgets and Outdoor Lifestyle.

The Group has 9 retail outlets, 5 wholesales office, 1 manufacturing plant and more than 25,000 distribution points throughout the Malaysia. Its pet care & confectionery products are exported to Brunei, Singapore, Indonesia, Australia, Vietnam, Cambodia, Hong Kong, Macau, China, Myanmar, Republic of Yemen, Papa New Guinea and South Africa.