Warehouse Operations Lead – SLA, Coaching & Efficiency

SPX Xpress (Malaysia) Sdn. Bhd.; Klang City; On-site; MYR 54,000 - 89,000; Full time

Job summary

Shopee is seeking a Warehouse Supervisor to lead daily warehouse operations including receiving, sorting, and outbound activities at our Klang facility. You will schedule staff, manage workflow, and monitor key performance indicators to ensure on-time, accurate fulfilment.

You will coordinate with building owners, manpower providers, and internal teams, providing data-driven reports and coaching to boost efficiency and teamwork across departments for a fast-moving e-commerce environment.

Qualifications

• Diploma or degree in relevant field preferred.
• Experience in warehouse operations preferred.
• Strong leadership and cross-functional collaboration.
• Familiarity with Warehouse Management Systems (WMS) encouraged.

Responsibilities

• Oversee daily warehouse operations including receiving, sorting, and outbound.
• Schedule, staff, and manage workflow; monitor KPIs.
• Coordinate with building owner, manpower provider, and internal teams.
• Provide daily data reports and identify process improvements to reduce bottlenecks.

Skills

Leadership

Teamwork

Problem solving

Coaching

Education

Diploma/Degree in Business or Supply Chain

Tools

WMS

Job description

Shopee is seeking a Warehouse Supervisor to lead daily warehouse operations including receiving, sorting, and outbound activities at our Klang facility. You will schedule staff, manage workflow, and monitor key performance indicators to ensure on-time, accurate fulfilment.

You will coordinate with building owners, manpower providers, and internal teams, providing data-driven reports and coaching to boost efficiency and teamwork across departments for a fast-moving e-commerce environment.