Warehouse Operations Lead — SLA & Team Coach

Shopee; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading e-commerce platform is seeking a qualified individual for Sorting Centre operations management. The role involves ensuring efficient physical operations, coordinating with various stakeholders, and meeting targeted SLAs. Candidates with a Diploma or Degree in relevant fields and strong leadership skills are encouraged to apply. Experience in warehouse operations and familiarity with Warehouse Management Systems (WMS) are preferred. This position offers a rotational shift schedule in Kuala Lumpur, Malaysia.

Qualifications

• Diploma or Degree in a relevant field preferred.
• Experience in warehouse operations is a plus.
• Strong leadership and teamwork skills are required.

Responsibilities

• Manage daily Sorting Centre operations for receiving, sorting, and outbound.
• Coordinate with different stakeholders for smooth operations.
• Monitor key performance metrics to ensure SLAs are met.

Skills

Leadership skills

Collaboration

Teamwork

Education

Diploma or Degree in Business, Supply Chain Management, Engineering or relevant disciplines

Tools

Warehouse Management Systems (WMS)

Job description

A leading e-commerce platform is seeking a qualified individual for Sorting Centre operations management. The role involves ensuring efficient physical operations, coordinating with various stakeholders, and meeting targeted SLAs. Candidates with a Diploma or Degree in relevant fields and strong leadership skills are encouraged to apply. Experience in warehouse operations and familiarity with Warehouse Management Systems (WMS) are preferred. This position offers a rotational shift schedule in Kuala Lumpur, Malaysia.