Warehouse Operations Coordinator - Sortation Center

Shopee; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Shopee is seeking a detail-oriented Operations professional to support mid-mile logistics and SPX Express. You will track daily activities, update performance trackers, and prepare regular reports for a multi-functional team in Shah Alam and Klang area.

The role requires a diploma or degree and at least 1 year of logistics experience, with a rotational shift schedule and opportunities to contribute to process improvements.

Qualifications

• Diploma or degree in a related field.
• Minimum 1 year of experience in logistics operations is preferred.
• Ability to provide feedback proactively and work independently in a dynamic environment.

Responsibilities

• Update daily trackers for mid-mile operational functions in SPX Express.
• Monitor, track, and review daily activities against benchmarks.
• Provide performance updates to stakeholders using tracker data.
• Prepare daily, weekly, and monthly summary reports for all operational functions in SPX Express.
• Coordinate operational performance results with the respective functional PIC.
• Collaborate across teams to drive process and system improvements.
• Maintain accurate records for all operational trackers.
• Oversee performance levels and alert stakeholders when targets are not met.
• Perform ad-hoc tasks as required by the department head or reporting line.
• Manage agency employees’ attendance and reconciliation on site.

Education

Diploma or Degree in related fields

Job description

Shopee is seeking a detail-oriented Operations professional to support mid-mile logistics and SPX Express. You will track daily activities, update performance trackers, and prepare regular reports for a multi-functional team in Shah Alam and Klang area.

The role requires a diploma or degree and at least 1 year of logistics experience, with a rotational shift schedule and opportunities to contribute to process improvements.